Michael Chenault Email and Phone Number
Michael Chenault work email
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Michael Chenault personal email
I have been in the IT Support industry for over 15 years, providing services ranging from desktop support & systems administration to project coordination/management. I thrive in environments where I have opportunities to improve the work experience for others and which provide a sense of professional empowerment. I particularly enjoy environments where I have an opportunity to improve process and assist in the development and implementation of new technologies. I have worked in industries as diverse as software development, hotel/retail IT, and healthcare IT.
Ezcorp
View- Website:
- ezcorp.com
- Employees:
- 1919
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It Field Services ManagerEzcorp May 2012 - PresentAustin, Texas AreaOversees IT hardware support operations for EZPAWN & EZMONEY branded stores in the US & Canada and coordinates IT infrastructure installations for new stores, acquisitions, remodels, and expansions. Manages inventory and vendor relationships to accommodate store growth and maintain support for existing stores. Facilitates evaluation and implementation of new technologies at the store level.
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Hardware Support SpecialistEzcorp Aug 2009 - May 2012Austin, Texas AreaProvided hardware support for retail and loan Point-of-Sale equipment for approximately 1100 EZMONEY & EZPAWN branded stores as well as customer facing support for around 100 desktop users in one local office. Involved in planning and implementation of new acquisitions, expansions, and roll-out of new technologies.
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Project CoordinatorAtos Origin / Seton Healthcare Network Feb 2005 - Sep 2006IT infrastructure project coordination, including planning, budgeting, and implementation for small scale projects. Installation & documentation of hardware and software, coordination of internal and external resources for implementation. Research and evaluation of new technologies. Coordination of vendor customization and deployment of applications in accordance with customer requirements. Project planning and budgeting, status reporting, generation of project proposals and documentation.
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Customer Support Specialist 3Delta Addpower Systems Inc. Feb 2002 - Apr 2004Provided remote administration and support for SCO OpenServer and Redhat Linux systems running a MAS90 based point-of-sale and management system. Resolved tier 3 hardware and operating system issues for customer servers, workstations, printers, and peripherals. Assisted with reproducing and documenting software errors and functionality issues for resolution by development. Consulted with customers to develop plans for technology refreshes, communications upgrades, and system deployments for new sites. Researched and tested new hardware and assisted with development of new interfaces as needed. Deployed new systems at customer sites and provided on-site support and training. Worked with software partners for development and enhancement of interfaces with their applications. Worked with third party hardware and software vendors for interface development and issue resolution. Developed procedural documentation, based on customer requirements.
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It Support Specialist 3Delta Queen Steamboat Co. Oct 1999 - Nov 2001Oversaw remote and on-site hardware and software support for 5 cruise vessels. Provided maintenance and troubleshooting of hotel/retail systems such as point-of-sale, inventory control, property management, and others. Planned upgrades and systems maintenance for the vessels. Provided training and documentation to end-users. Supervised helpdesk operations for New Orleans office and acted as liason to Miami headquarters. Managed onboard support team and coordinated on-site maintenance. Participated in planning and implementation of onboard IT systems for 3 vessels. Coordinated with vendors for software enhancements, systems deployments, and issue resolution. -
Systems AdministratorActiverse Inc. Jun 1997 - Sep 1999Provided server, workstation, and telephone system support in a software development environment. Performed purchasing of software and hardware, as well as inventory management and IT vendor relations. Administerd Sendmail, DNS, RAS, and other services. Researched hardware and software upgrades, obtained patches and technical support for users, and provided on-site and remote support. Provided facilities coordination for office maintenance. Participated in planning and oversaw the build-out and relocation of IT infrastructure for new office.
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Systems Support SpecialistOrigin Systems Inc. Feb 1995 - Jul 1997Maintained & upgraded workstations for Lord British Productions group. Provided operating system & application support. Evaluated and tested new equipment.
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Technical Design AssistantOrigin Systems Inc. Jan 1993 - Feb 1995Participated in design and development of Bioforge. Involved in initial conceptual design, plot creation, world building, and implementation. Assisted with creation of 3D figure motion-capture technology. Performed motion capture and figure animation.
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Quality Assurance Tester/Project LeaderOrigin Systems Inc. Sep 1991 - Jan 1993Participated in the testing process for 7 game titles. Project leader for Ultima VII: Serpent Isle. Responsible for establishing testing procedures, creating test plans, supervising testers, and administering bug database. As a tester, specialized in hardware compatibility testing.
Michael Chenault Skills
Michael Chenault Education Details
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Psychology
Frequently Asked Questions about Michael Chenault
What company does Michael Chenault work for?
Michael Chenault works for Ezcorp
What is Michael Chenault's role at the current company?
Michael Chenault's current role is IT Field Services Manager at EZCORP.
What is Michael Chenault's email address?
Michael Chenault's email address is mc****@****ord.org
What schools did Michael Chenault attend?
Michael Chenault attended University Of St. Thomas (Tx).
What skills is Michael Chenault known for?
Michael Chenault has skills like Troubleshooting, Software Documentation, Servers, System Administration, Operating Systems, Technical Support, Dns, Software Development, Quality Assurance, Testing, Project Coordination, Training.
Who are Michael Chenault's colleagues?
Michael Chenault's colleagues are Nakeidra Johnson, Cari Novaton, Fabiola Talavera Ramos, Itzel Hernandez, Baellow Jeanne, Pilar Barrios, Sandra Lopez.
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Michael Chenault
Forest, Va3gmail.com, bwxt.com, bcbsla.com -
Michael O. Chenault, MBA
Charlotte Metro3hotmail.com, email.uky, gamestop.com1 +185932XXXXX
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5barrick.com, earthlink.com, netscape.net, msn.com, nevadagoldmines.com11 +170296XXXXX
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