Michael Christopher Email & Phone Number

Charlotte, North Carolina, United States

Responsibilities:* Guide new clients and existing customers through the onboarding process, ensuring a smooth and efficient transition onto our TMS system .* Serve as the primary point of contact for new clients, addressing their inquiries, providing product/service information, and offering assistance throughout the onboarding phase.* Collaborate with cross-functional teams, including sales, carrier sourcing , and customer support, to streamline onboarding processes and improve customer experience.* Gather client feedback during the onboarding process to identify areas for improvement and communicate insights to relevant teams.* Maintain accurate records and documentation related to client onboarding and ensure data integrity within our systems.* Proactively identify opportunities to enhance the onboarding experience and contribute ideas for improving our onboarding strategies.

Charlotte, North Carolina, United States

Responsibilities:Plan and schedule shipments to meet customer demand while maximizing transportation efficiency.Collaborate with various departments to gather shipment details, including quantity, weight, dimensions, and delivery timelines.Determine the most cost-effective and efficient transportation methods (truckload, LTL, intermodal, etc.) for each shipment.Ensure compliance with transportation regulations and company policies.Communicate and coordinate effectively with carriers, suppliers, and internal teams to ensure smooth execution of shipments.Monitor and track shipments to resolve any issues or delays promptly.Analyze transportation data to identify opportunities for optimization and cost-saving strategies.Prepare and maintain accurate documentation and reports related to shipments and transportation activities.

Charlotte, North Carolina, United States

At, Total Quailty Logistics (TQL) I proudly set the industry standard for customer satisfaction. Within my role I provided a detailed approach to logistics and management, I produced the highest-quality deliverables on time, every time. Currently, I search for distinguished logistics routes while managing vendor relations. I am highly trained supply chain expert with a proven history of customer success and resource management. I am an outstanding communicator, an exceptional leader, and an even better strategist. I am responsible for maintaining Total Quailty Logistics standard of excellence and delivering projects with the utmost attention to safety and quality.

As a special education teacher assitant I support the educational needs of students with a variety of unique situations and abilities. I am attentive, compassionate, energetic, and empathetic. I have strong sense of detail and patients for students in special education classes as they all learn at different paces, and I provided support through activities and techniques that help students adapted on a individuals bases. I also work more closely with parents to provide important updates on classroom behavior, interpersonal conflicts, and learning progress and development.

As Shift Supervisor I managed and monitored the day-to-day activities of subordinates, aiding in monitoring associate productivity, assigning responsibility for specified work and/or functional activities within the framework set by management, giving work directions, and monitoring scheduling for adequate shift coverage. I maintained and monitored compliance with all corporate standards. I motivated and encouraged the highest level of sales and customer service performance to all associates. Essential Functions:Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problemsCompletes opening, daily and closing procedures/checklists in accordance with company policies/proceduresCoordinates with management for on-the-job training of new associatesOperates cash register and voids transactions as needed while following all the company's cash handling policies and procedures, and maintains proper security of cash at all timesTransfers supplies and equipment between storage and work areas by hand or use of a hand truckImplements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as requiredResolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mindPractices excellent food safety and sanitation practices and complies with HACCP standardsMonitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management

Bachelor'S Degree, Project Management

Bachelor'S Degree, Business Administration And Management, General