Michael Cisneros Email & Phone Number

Collections & strategy planning of control (B2B)Credit analysis & reports Leadership & ownership & full responsibility Establishing credit lines & monitoring Maintaining credit insurance & strong negotiation skills Clear report to top managers on a timely manner Deduction tracking & reconciliation Enforces credit policy and assure adherence to accepted.

Analysis of loan history, asset attributes, and customer contact to determine whether referral for foreclosure is appropriate.Reception of disposition referrals and subsequent analysis to determine that all alternatives to allow ownership retention have been exhausted.Handle 60 to 80+ calls per day in a non dialer environment.Provide feedback to associates.

Managed and collect franchise fees, management fees, late fees, restaurant equipment charges, food supply charges, and employee training charges (B2B)Handled all international accounts (Cyprus Greece, Ireland, Vera Cruz, Puerto Rico, Panama, El Salvador, Canada, Mexico, India, Bahrain, Jordan, Korea, Japan, and Vietnam, Qatar, Korea.Reviewed Critical.

Assist members with payment disputes and issues.Handle inbound and outbound calls to customers regarding collection effortsCollect past due fee and NSF checks.Obtained payments over the phone via credit card, debit card and check.Handled and assisted others with Spanish calls in all areas.

Duties involved receiving inbound calls and making outbound calls to customers.Reviewing daily loans in various states and assisting customers with ways to bring their loans current.Offered re-pay plans if customer qualifies.Reviewed and research loans to ensure that there are no misapplied funds and submitted corrections if necessary.Assisted co-workers.