Michael Collins Email & Phone Number

Scoresby, Victoria, Australia

Mebourne, Australia

Key Responsibilities• Eliciting, translating and simplifying requirements• Plan and monitor progress of solutions often juggling competing requirements• Design test cases• Documentation and Training – Recording and communicating clear and useful procedures• Process change requests• Mentoring support staff• Level 2 application support covering Financials, Point of Sale, Supply chain and Backoffice processes for Microsoft Dynamics AX 2012, ProStix and Optemizer… Show more Key Responsibilities• Eliciting, translating and simplifying requirements• Plan and monitor progress of solutions often juggling competing requirements• Design test cases• Documentation and Training – Recording and communicating clear and useful procedures• Process change requests• Mentoring support staff• Level 2 application support covering Financials, Point of Sale, Supply chain and Backoffice processes for Microsoft Dynamics AX 2012, ProStix and Optemizer. Show less

Melb

Key responsibilities• Projects – Planning, designing, testing and implementing outstanding business solutions for my clients.• Data Migration – Using my experience and knowledge of legacy systems to extract information.• Overseeing UAT for the implementation of Microsoft Dynamics AX at 42 retail stores Achievements• Amazing opportunity to be part of a project to combine eleven different legacy interfaces into one Microsoft Dynamics AX 2012 system• I have thoroughly… Show more Key responsibilities• Projects – Planning, designing, testing and implementing outstanding business solutions for my clients.• Data Migration – Using my experience and knowledge of legacy systems to extract information.• Overseeing UAT for the implementation of Microsoft Dynamics AX at 42 retail stores Achievements• Amazing opportunity to be part of a project to combine eleven different legacy interfaces into one Microsoft Dynamics AX 2012 system• I have thoroughly enjoyed my exposure to Microsoft Dynamics AX and look further to continuing to build on this skillset in the future. Show less

Melbourne, Australia

Onboarding of new customers, working closely with them to customize, schedule and deliver training in day to day use of their new ERP software.Level 2 application support for ProStix and Optimizer POS systems.Mapping and performing migration of data from legacy systems.

Melbourne, Australia

Level 1 and 2 support for Optimizer POS system involving detailed analysis and interrogation to find root causes of software issues.