Command Center Lead
Current-Communicate with appropriate vendors and field rovers as needed in order to remedy equipment issues that arise from time to time.-Make sure all network connections internal and remote are operational. throughout the shift.-Assume responsibility for all escalated calls that require requests for supervisor and supervisor input-Communicate all shift issues to the next shift lead as well as management.-Make sure staff is on target and focused throughout the course of the shift to ensure staff is performing to set standards and expectations