Michael Conner Email & Phone Number

Accountable for department budget, recruitment and achieving department goals. Works extensively with electronic security systems such as Prox Safe, WinPak, iTrack, and Super Playmate Develops and Oversees Emergency Preparedness PlansProtect and secure Company’s assetsEnsure guest and employee safetyManages recruitmentDevelops training programsDevelop.

Navarre, FL

Manage a small LLC business that helps elderly folks with their daily errands & chores.

Oversee Facilities, EVS, Valet, and the Gift Shop for a $450,000,000 property. Develop Standard Operating Procedures for the departments. Quickly and efficiently reduced labor to match business volume. Manage Performance Reviews, Promotions, and Assessments. Manage departments with the highest customer service scores on property.Manages Traffic Control.

Opened a table games operation within a twenty-four hour period from scratch. Accountable for a $4million departmental budget, which operates at or below cost. Initiates, Installs, and Maintains Safety and Security Procedures. Monitors table drops, slot drop boxes, and card and dice room. Manages Performance Reviews, Promotions, and Assessments..

Charles Town, WV

Transportation and Valet 2003 – 2006Overhauled the department with the worst guest service scores at the property and transformed them into the department with the best guest service scores within a six month time frame. Developed training programs, policies and a hiring process that are still in use to maintain the high guest service scores.Oversight of.

Bachelor’S Degree; Associates Degree, Business Administration; Applied Science

21 Credits shy of completion.

Education record