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Michael Connor is a Senior Associate; Global Client Activation at BNY at BNY. He possess expertise in public speaking, event planning, customer service, powerpoint, research and 25 more skills. He is proficient in Spanish.
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Senior Associate, Global Client ActivationBny Jan 2024 - PresentPittsburgh, Pennsylvania, United States• Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.• Support clients in addressing moderately complex operational and technical issues and ensuring requests are executed. • Provide clients information related to BNY Mellon products and services representing multiple lines of business and geographies and direct them to the appropriate resources, as needed. • Monitor client inquiries, resolve non-routine issues and escalate complex issues to the appropriate team member, as needed. • Use knowledge of client issues and needs to contribute to business development efforts.• Participate in internal activities and initiatives designed to improve the client experience.Recommends process improvements• Support multiple, moderately complex client accounts -
Senior Analyst, Global Tax Reporting & ComplianceBny Mellon Dec 2019 - Dec 2023Pittsburgh, Pennsylvania, United StatesMonitor tax documents to ensure full compliance with US and global regulations, as well as being the point of contact for all escalated issues. Provide operational support for the preparation and maintenance of tax records, returns, and reports for internal and external clients. Support the coordination of tax-related regulatory filings. Communicate and collaborate with sub-custodians, clients and internal stakeholders. Implement system and operational modifications to comply with more straightforward regulatory changes. Update tax forms and information returns.Perform first-level quality assurance of tax deliverables for more complex clients in accordance with department policies. Track data needed for tax calculations. Review work of junior team members, resolve data discrepancies and escalate issues to more senior team members as needed.
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Client Relationship SpecialistPnc Feb 2019 - Dec 2019Pittsburgh, PennsylvaniaServed as a point of contact for client service inquiries across a broad range of products and/or services.Assessed and effectively managed all of the risks associated with business objectives and activities to ensure they adhere to and support the Enterprise Risk Management Framework.
Michael Connor Skills
Michael Connor Education Details
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Communication And Media Studies -
Apollo-Ridge
Frequently Asked Questions about Michael Connor
What company does Michael Connor work for?
Michael Connor works for Bny
What is Michael Connor's role at the current company?
Michael Connor's current role is Senior Associate; Global Client Activation at BNY.
What is Michael Connor's email address?
Michael Connor's email address is mi****@****sru.edu
What is Michael Connor's direct phone number?
Michael Connor's direct phone number is +172485*****
What schools did Michael Connor attend?
Michael Connor attended Slippery Rock University Of Pennsylvania, Slippery Rock University Of Pennsylvania, Apollo-Ridge.
What are some of Michael Connor's interests?
Michael Connor has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Michael Connor known for?
Michael Connor has skills like Public Speaking, Event Planning, Customer Service, Powerpoint, Research, Data Entry, Microsoft Office, Teamwork, Marketing Research, E Commerce, Social Media Marketing, Spanish.
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Michael Connor
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Michael Connor
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