Michael Cook Email & Phone Number

Glendale, Wisconsin, United States

Menomonee Falls, Wisconsin, United States

United States

Brookfield, Wisconsin, United States

Sussex, Wisconsin

Provide world-class service to all external, as well as internal, customers in a fast-paced/ever changing team environment. This includes speaking with our customers to answer their questions, process quote requests, take and prepare orders for order entry, support sales and work seamlessly with in-house personnel to fulfill and ship customer orders on time.

Sussex, Wi

• Examined files for compliance by reviewing lender documentation including all loan-originated disclosers, automated underwriting decisions, income/asset calculations, and closing documentation.• Thoroughly reviewed all borrower-submitted financials including income, assets, and credit, ensuring data integrity.• Completed full forensic reviews and documented any inconsistencies or guideline violations.

Metro Milwaukee

Provided guidance to real estate agents as well as potential buyers while working within two Colwell Banker Real Estate offices. Presented weekly mortgage industry updates to sales teams in both offices. Advised borrowers on mortgage process and assisted them in obtaining financing for residential properties or refinance options. Analyzed financial situations and provided guidance on the best solution. Facilitated several real estate instructional seminars.

Greater Milwaukee Area

Developed and cultivated broker relationships by setting and living up to high expectations. In negotiating and closing real estate sales contracts, utilizing federal mandated guidelines, I was able to relieve the homeowner’s burden while minimizing the company’s loss.

Managed a case load of over 100 FHA loans while maintaining constant contact with all parties. Real estate agents and attorneys were main source of contact. Developed business pipeline and working relationship to assist agents in FHA Pre-foreclosure sale process.

Mequon, Wi

• Top 10 in new loan production company wide 2005-2008.• Averaging over $800,000 in new loan production each month• Develop contacts with current and potential Realtors, appraisers and title companies to promote new business growth• Organize and process new loan files up to the closing process.• Weekly monitoring of the uninsurable loan report to minimize problems at closing.

Wauwatosa, Wi

• Maintained groups of Mortgage brokerage firms which increased loan production. • Trained and supervised new mortgage brokers in processing and clearing conditions prior to loans being closed.• Prepared loans for closers and cleared any post-closing conditions prior to close.

•Participated in seminars which promoted products and services to potential as well as current clients.•Educated and trained new sales members with regard to product and IRS guidelines. Maintenance of Automatic Call Distribution Network generated reports; monitored calls