Michael Cooke Email and Phone Number
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CAREER OVERIEWI am experienced in leading project and delivery teams that deliver great outcomes. My experiences include leadership of a billion dollars’ worth in portfolios and programs of work, major operating model transformations, complex mergers and process simplification that deliver improved business outcomes. I am also an experienced customer focused leader with a long track record of successful business transformation driven by value for money technology investments; he is recognised as an engaging thought leader, with strong commercial acumen and the ability communicate business stakeholders at any level.I have worked in the commercial, public and now education sectors. I bring extensive experience in managing and leveraging partner and industry relationships to build valuable ecosystems; and is an excellent negotiator with strong contract management skills. I am proud of the balance that I offer from my commercial heritage and public-sector experience, which offers a unique combination of acting with velocity and strong governance that delivers customer centric outcomes. I am passionate about giving back and being a part of values driven organisations that make a positive difference to the community. KEY STRENGTHS • Leadership: applies extensive people leadership and management experience.• Leadership: proven ability to motivate, manage and drive large teams (350+).• Digital transformation: experienced in building dexterous teams who accelerate transformation.• Strategic thinker: provides context and clarity during times of ambiguity and change.• ICT Delivery: delivers improved business outcomes through effective sourcing.• Change agent: leader and proponent of empowerment and accountability. • Effective communicator: ability to communicate efficiently at any level in business speak. • Agility: leverages collective experience and adapts to new situations quickly.
Redland City Council
View- Website:
- redland.qld.gov.au
- Employees:
- 712
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Chief Information OfficerRedland City CouncilBrisbane City, Qld, Au
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It Director - University OperationsGriffith University Aug 2021 - PresentBrisbane, Queensland, AuAs IT Director I have end-to-end accountability for the University IT Operations and associated service levels, my teams own and support critical whole of university platforms, tools and applications such as PeopleSoft (Finance and HR), Microsoft 365 (Collaboration suite) and AI/Robotic Process Automation (UI Path). We enable 55,000 students and 5,000 staff. Since joining the University, I have been focused on embedding new ways of working to drive a more contemporary culture aligned with Agile practices and greater customer engagement. In this time, I have re-built strategic relationships and trust in Digital with the C level executives including COO, CFO, CPO, CHRO and Exec Dir (Legal, Risk and Governance). This was vital as we had to reset as IT had not been delivering, then we had to pivot and re-prioritise initiatives to address significant cyber risk and technical debt. In effect it’s been a race to transform, modernise, stabilise the foundations, and build resilience and future capability. -
A/Business Information And System Support ManagerBrisbane City Council Apr 2021 - Aug 2021Brisbane, Qld, AuResponsible for the strategic direction of ICT Systems, Applications and Technology that our 1,800+ Field Services people depend on are supported, meet our customer needs and anticipate the future. Further that we drive operational efficiencies that support continuous improvement and lean out processes to remain efficient, effective and safe. It is a diverse, agile and multidisciplinary team as is the solutions and customers that we support including for SAP, GIS, mobility, Power BI, Dynamics, Dashboards, Reporting, Internet of Things (IoT), In Vehicle Monitoring Systems, Radio Communications, Low Code Platforms, Weighbridges; and much more such is the breadth of who we support and the amazingly diverse organisation that is Brisbane City Council. -
Ict Program And Project Delivery ManagerBrisbane City Council Oct 2018 - Apr 2021Brisbane, Qld, Au● Acted in roles including Chief Information Officer (CIO); Manager, Call Centre; Manager, Asset Services Field Services; Manager, Customer Innovation Planning and Projects.● In my three executive roles in Council, and for eight of my 10+ years with Council, I have overseen the successful delivery of $1B+ in ICT programs and projects. These roles have been defined by turning around and building our teams to meet the challenges of transformation and digital disruption. I have successfully challenged a traditionally bureaucratic culture and changed the culture of our ICT project teams such that we now embrace customers, community, industry and change itself. These 500+ projects of all sizes delivered on varied business outcomes including transformational and innovative solutions; including the following highlights for which I was directly involved: ● Successfully separated Council’s retail water distributor, Queensland Urban Utilities (QUU), which was a complex 1,500 ICT user environment with 135 applications migrated including ERP and Payroll, 34 physical sites cut-over inclusive of telephony, printing, infrastructure and 25 terabytes of data files. The program had 100 plus people and achieved separation on time and 17% under-budget. ● Leading the Security Improvement Program, with an annual budget of $3M. ● Managed the Council SAP Annual Program of Work, annual budget $15M-$20M.● Led the Council Infrastructure Maintenance Program, annual budget $17-$18M.● Led the Council’s Migration to the Cloud (As a Service) Program, annual budget $15M. ● Led a team of over 250 through constant change and complex political environment.
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A/Customer Delivery Manager - Customer ServicesBrisbane City Council May 2018 - Oct 2018Brisbane, Qld, Au
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Portfolio & Programs Delivery ManagerBrisbane City Council Nov 2017 - Apr 2018Brisbane, Qld, Au
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A/Manager, Customer Innovation Planning & ProjectsBrisbane City Council Apr 2017 - Oct 2017Brisbane, Qld, Au
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Head Of Project Delivery IctBrisbane City Council Apr 2015 - Mar 2017Brisbane, Qld, Au
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A/Chief Information Officer (Cio)Brisbane City Council Oct 2016 - Dec 2016Brisbane, Qld, Au
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A/Manager, Asset ServicesBrisbane City Council Sep 2016 - Oct 2016Brisbane, Qld, Au
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Ict Project Services ManagerBrisbane City Council Jul 2010 - Apr 2015Brisbane, Qld, Au
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A/Manager Ict Portfolio Management OfficeBrisbane City Council Jul 2013 - Jan 2014Brisbane, Qld, Au
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State Solutions ManagerDimension Data Aug 2008 - Jul 2010Bryanston, Johannesburg, Za● Developed the overarching strategy for our six practices (Application Integration, Microsoft, Security, Contact Centre, Storage, Network) to maximise the synergies between all, which when combined made for a unique offering to our customers. ● Recovered the QLD branch to return to be highly profitable, employer of choice and partner of choice for major suppliers such as Microsoft, Cisco, Citrix and Gensys. ● Implemented a sales strategy to drive sustainable profit at double digit after tax. ● Responsible for financial performance and profitability of the QLD branch, of which Solutions across six practices represented $85M+ revenue in FY09/10.● Maintained executive customer relationships through strategic planning with major accounts including Xstrata, Queensland Rail, CITEC, BlueCare, QLD Health and Queensland Nickel. -
Practice ManagerDimension Data May 2007 - Jul 2008Bryanston, Johannesburg, Za● Quickly developed a strategy for financial performance of the web, collaboration, and business intelligence practice. Marketed the strategy within the branch to leverage the broader sales team to represent the practice. ● Major successful projects included SharePoint Enterprise Architectures for Queensland Rail and Suncorp for the whole of business adoption of SharePoint as collaboration and knowledge repositories. ● Managed the Microsoft .NET development team of 20 which built: o Customised software for complex business applications that could not otherwise be delivered from off the shelf solutions,o Customised web sites and commerce portals for large organisations to transact as early adopters of Business to Business and Business to Consumer.
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General Manager/DirectorOrdyss 2004 - 2007● Responsible for financial control with an annual turnover $9.5M / 35 staff. ● Managed strategic customers including P&H MinePro, Arrow Energy, ABN Amro Morgans and Geodynamics. ● Increased sales from $6.3M to $8.1M FY05/06 and achieved $9.5M in FY06/07.
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General ManagerNetoptions Sep 2000 - Nov 2004Au● Led four Mergers and Acquisitions, successfully integrated all, to rapidly grow capability, presence and customer base in Queensland and Victoria. ● Strategically grew the organisation aggressively through acquisitions from $15M turn-over in 2000 to $55M turn-over in FY2003, thereby becoming BRW’s 17th fastest growing company in Australia.● Remained directly involved with key customers and the delivery of innovative projects that would build new capability for the business to expand its services: o Led smart building design for the Delfin built Varsity Central residential community at Bond University.o Delivered ICT Strategy reviews for Hertz Australia and Standard & Poors.o Convinced Microsoft to make Net Options one of a handful of launch partners in Australia for Project Server; attended the global launch in Seattle and met Bill Gates.
Michael Cooke Skills
Michael Cooke Education Details
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Harvard Business School OnlineCertificate In Power And Influence For Positive Impact -
Massachusetts Institute Of TechnologyEntrepreneurship
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InseadBusiness
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Griffith UniversityMicroelectronics
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Griffith UniversityComputing
Frequently Asked Questions about Michael Cooke
What company does Michael Cooke work for?
Michael Cooke works for Redland City Council
What is Michael Cooke's role at the current company?
Michael Cooke's current role is Chief Information Officer.
What is Michael Cooke's email address?
Michael Cooke's email address is mi****@****.gov.au
What is Michael Cooke's direct phone number?
Michael Cooke's direct phone number is +614667*****
What schools did Michael Cooke attend?
Michael Cooke attended Harvard Business School Online, Massachusetts Institute Of Technology, Insead, Griffith University, Griffith University.
What are some of Michael Cooke's interests?
Michael Cooke has interest in Environment.
What skills is Michael Cooke known for?
Michael Cooke has skills like It Strategy, Management, Project Delivery, Managed Services, Leadership, Business Process, Vendor Management, Program Management, Pmo, Governance, Integration, Business Analysis.
Who are Michael Cooke's colleagues?
Michael Cooke's colleagues are Wayne Spence, Oam, Arim, Hailey Mosley, Ajith Jacob Koshy,pmp®,mieaust,ner, Rpeq, Jodie Kirk, Julie Carter, Julie Dorfler, Michelle Ditton.
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