Michael Cooper Email & Phone Number

Knoxville, Tennessee, United States

Knoxville, Tennessee, United States

Entrusted with spearheading sales endeavors for large, intricate deals, leveraging expertise in formulating solutions to multifaceted business and network challenges by adeptly gathering customer requirements and evaluating solution alternatives based on cost, performance, reliability, and security tradeoffs, collaborating closely with the sales team to recommend the optimal solution for clients. • Spearheaded over $350 million in successful customer deals through adept coordination of resources and technical leadership, ensuring the delivery of tailored solutions to address complex business and network challenges.• Led two internal product development initiatives to fruition, resulting in the launch of new services that are now generally available products, showcasing prowess in driving innovation and delivering tangible business value.• Demonstrated proficiency in exercising technical leadership by assuming responsibility for the success of customer solutions, orchestrating resources across diverse teams, and providing requisite support to ensure overall project success.• Championed the promotion of new services to enterprise management, fostering buy-in and cultivating new business relationships through effective cross-organizational, business partner, and multi-customer coordination efforts.• Leveraged practical skills and up-to-date knowledge of available product sets to formulate solutions to complex, multi-faceted challenges, driving recommendations for optimal solutions aligned with customer needs and business objectives.

Knoxville, Tennessee, United States

Oversaw LAN/WLAM/SD-WAN/Security direct sales support for the AT&T Enterprise Group, Fortune 100 Customers• Contributed to the development of custom solutions and the advancement of the next generation of the AT&T Wi-Fi Solutions standard product set, showcasing expertise in product innovation and strategic planning.• Functioned as the Subject Matter Expert on the Financial Industry, Big Data, and Analytics, providing invaluable insights and guidance to drive successful solution deployments and client engagements.• Attained the top sales position in all of AWS for multiple consecutive years, consistently surpassing sales quotas by over 300%, demonstrating exceptional sales acumen and client relationship management skills.• Pioneered the sales efforts for AT&T Wi-Fi Solutions' latest three new products, personally securing their initial sales, highlighting a proactive approach to driving product adoption and revenue growth.

Knoxville, Tennessee, United States

Spearheaded strategic initiatives to expand market share and drive revenue growth through the development and implementation of innovative business solutions and targeted client engagement strategies.• Provided direct sales support in strategic and tactical roles and campaign development and deployment. Served as the Subject Matter Expert for Advanced Business Technologies providing the technical sales community with a customer facing resource consulting with clients on how technology can help increase business efficiency, expand operations, and impact their bottom line. • Served as the liaison between AT&T Southeast National Business Markets and the product houses providing market and field sensing information to assist in product development and ongoing lifecycle management. • Carried no direct sales quota but was responsible for $14M in New Sales Revenue across the Southeastern United States and the Caribbean. • During my involvement the annual achievement across all groups went from 82% to 134% of quota for the AT&T Growth Services product set.

Knoxville, Tennessee, United States

Spearheaded strategic initiatives to develop a new market for AT&T and drive revenue growth through the development and implementation of repeatable IS solutions and targeted client engagement strategies.• Provided direct sales support in strategic and tactical roles and campaign development and deployment. Served as the Subject Matter Expert for Advanced Business Technologies providing the technical sales community with a customer facing resource consulting with clients on how technology can help increase business efficiency, expand operations, and impact their bottom line. • Sales responsibility included merger an acquisition of sales and technical organizations from USi, a managed application service provider to move up application stack• Responsible for first SAP and Oracle hosting and professional services sold by the new organization

Knoxville, Tennessee, United States

Responsible for providing high level technical support for complex Voice, Data, and Hosting products and services, evaluating the customer’s business processes, as well as analyzing and designing complex solutions. In this position I consistently met or exceeded sales expectations.

Knoxville, Tennessee, United States

Corporate Management responsibilities include establishment and control of the IT/IS and facilities budgets, as well as technical definition and oversight of all corporate IT/IS projects. My accomplishments included;Moving all office and technical facilities to a new location with zero downtime.All paper workflow around loan processing were taken to a digital automated model allowing a 9 month agent training curve to be condensed to 9 weeks. All paper archives were converted to a searchable digital format