Self Employed
Self Employed
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Michael Cordero Email & Phone Number
Self Employed
at
Self employed
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✓ Verified August 2026
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Profile completeness 71%
Who is Michael Cordero? Overview
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Michael Cordero is listed as Self Employed at Self employed, based in Jacksonville, Florida, United States. AeroLeads shows a matched LinkedIn profile for Michael Cordero.
Michael Cordero previously worked as Call Center Supervisor at Akkodis and Open to new expirience at Open.
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Self employed
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Profile bio
About Michael Cordero
Customer Service Supervisor with experience in Live and Virtual Call Center operations. An expert in Customer care, back-office operations, and Employee development. Demonstrated ability to provide employees with guidance in handling complex issues or complaints. Accomplished leader skilled in monitoring and coaching agents on call quality and content.AREAS OF EXPERTISEInterviewing and Hiring | Call Center Operations | Quality Assurance | Coaching and DevelopmentOnboarding | Enterprising | Performance Management | Leadership Seasoned sales agent
Current workplace
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12 roles
Michael Cordero work experience
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Call Center Supervisor
Open To New Expirience
Open
Client Manager
When homeowners need a new roof, it's crucial to explore different solutions based on factors like budget, climate, and personal preferences. I provide viable options.
Supervisor
Conduent Public Health Solutions, Inc.
• Supervise daily tasks of Mailroom receiving personnel. Motivates and recognizes staff – Leads by example.• Strong analytical and problem-solving skills.• Local level of Leadership interacts with employees, leadership and existing contractors and vendors. Able to display a positive attitude while exceeding the demands of daily tasks. • Assesses and analyzes team performance, identifies performance gaps and provides feedback
Apr 2022 - Jun 2024
Supervisor
Interviewed and hired 50 agents and assisted with onboarding. • Led a team of 15-20 agents from implementation to production.• Monitored and coached agents on call quality and attendance.• Provided employees with guidance in handling complex issues or complaints.• Evaluated agents’ performance and conformance to standards and recommend appropriate action.• Assigned to a warehouse in Rialto Ca for 2 months. Processed one hundred warehouse workers
Aug 2021 - Dec 2021
Insurance Broker
Licensed Health Insurance BrokerLicensed in 9 states to sell Medicare products.
May 2021 - Aug 2021
Call Center Supervisor
Call Center Supervisor/Tracer SupervisorPerformed duties with 3 separate contracts.Contact Tracer Supervisor (remote).Led a team of 15-20 agents from implementation to production.• Performed training, confirmed 3rd party verifications and led roleplays for training.• Monitored and coached agents on call quality and content.Call Center Supervisor (on site)Led a team of 15-20 agents from training to production. • Performed hiring interviews, coaching, and mentored CSRs and Leads to promotion.• Provided employees with guidance in handling complex issues or complaints.• Reviewed records with agent pertaining to payroll and resolved issues.
Jan 2020 - May 2021
Insurance Agent
Self-Employed
Commission Insurance Sales Agent, Jacksonville, FL. Sold Compass Health Insurance Co., Amerilife Insurance Co. Senior Life Services, Inc., Blue Choice of South Carolina, Inc., Lincoln Heritage Insurance Co., Hardage-Giddens Funeral Home• Acquired clients by canvassing or referral.• Licensed to sell Health, life, and annuities across 9 states.
Apr 2014 - Dec 2019
Sales Recruiter
Educational Sales RepresentativeGuided 25 students on choice of careers available to them.
Jan 2011 - May 2012
Sales
Nov 1996 - Sep 2010
Recruiter
Apr 1980 - Apr 1996
FAQ
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What company does Michael Cordero work for?
Michael Cordero works for Self employed.
What is Michael Cordero's role at Self employed?
Michael Cordero is listed as Self Employed at Self employed.
Where is Michael Cordero based?
Michael Cordero is based in Jacksonville, Florida, United States while working with Self employed.
What companies has Michael Cordero worked for?
Michael Cordero has worked for Self Employed, Akkodis, Open, Reliant Roofing, and Conduent Public Health Solutions, Inc..
How can I contact Michael Cordero?
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