Michael Coronado

Michael Coronado Email and Phone Number

Customer Service Team Lead @ Esri
San Bernardino, CA, US
Michael Coronado's Location
San Bernardino, California, United States, United States
About Michael Coronado

Michael Coronado is a Customer Service Team Lead at Esri. Colleagues describe them as "I had the joy to work with Michael during his time at BayWa. Micheal was great to work with and tackled any issues head on even if he was not originally involved. He took amazing care of the customers and was quick to communicate across departments internally to ensure everything processed smoothly. Micheal is a huge asset to any team! " and "Michael is an exceptional team member. He is great at organizing and hosting virtual meetings, ensuring that everyone is engaged and informed. He proactively stepped up to assist anywhere it would help the company or his team, showing his initiative and leadership. He always had a positive attitude that greatly contributed to our company culture, making him a pleasure to work with. I highly recommend Michael for any position that requires professionalism, creativity, and teamwork."

Michael Coronado's Current Company Details
Esri

Esri

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Customer Service Team Lead
San Bernardino, CA, US
Website:
esri.com
Employees:
7069
Michael Coronado Work Experience Details
  • Esri
    Customer Service Team Lead
    Esri
    San Bernardino, Ca, Us
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  • Esri
    Customer Service Representative
    Esri Mar 2024 - Present
    Redlands, California, United States
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  • Baywa R.E. Solar Distribution / Us
    Customer Service Manager
    Baywa R.E. Solar Distribution / Us Aug 2022 - Dec 2023
    •Led the team as the point person under the Sales Team Manager, providing support in various clerical responsibilities.•Managed orders checking for accuracy, scheduling logistics, and confirming account status.•Processed returns and created credit memos working closely with the internal accounting team.•Experience in complex problem-solving via responding to customer and carrier calls/emails regarding logistical issues or returns.•Worked with Account Managers to efficiently service customers’ solar needs.•Participated in various company improvement projects. Chatsworth closure, LIF, BayTalk Culture Champions, etc.•Mastered the Customer Service Manager role and trained new employees before the first anniversary.
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  • Sunny Designs
    Ecommerce Specialist
    Sunny Designs Jan 2018 - Aug 2022
    Rancho Cucamonga, California, United States
    •Processed orders from receiving to invoicing. Increased daily order output by 300%.•Handled returns and credit disputes. Worked closely with accounting departments for each account.•Created Inventory and Sales reports. Presented them to the VP of Sales weekly.•Designed and managed Product Data Sheets and Product Spec Sheets to share with customer accounts.•Managed 31 accounts, top 3 accounts: Wayfair, Cymax, and Amazon. Grew portfolio by 200%.•Attended Las Vegas Market to meet with account representatives to strategize ways to improve sales.
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  • Stater Bros. Markets
    General Merchandise Clerk
    Stater Bros. Markets Oct 2015 - Jan 2018
    San Jacinto, California, United States
    • Experience in customer relations with the use of a cash register and the MoneyGram system.• Managed product inventory with experience at all 3 shift times: opening, closing, and overnight.
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Michael Coronado Education Details

Frequently Asked Questions about Michael Coronado

What company does Michael Coronado work for?

Michael Coronado works for Esri

What is Michael Coronado's role at the current company?

Michael Coronado's current role is Customer Service Team Lead.

What schools did Michael Coronado attend?

Michael Coronado attended University Of California, Riverside.

Who are Michael Coronado's colleagues?

Michael Coronado's colleagues are Ed Murphy, Carolina Laundreaux, Mike Petrizzo, Nantana Samakkan, Marcelo Duarte, Daniel Bonomo, Akshar Tiwari.

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