Michael Cox Email & Phone Number

Louisville, Kentucky, United States

In this role, I am responsible for managing a $750M Money Service Business, while functioning as Chief Compliance Officer for North America. It is worth mentioning that I provide commercial Foreign Banknote sales and Money Transmission services across USA, Canada, Latin and South America as well as different parts of Middle East and Asia. I administer AML/CFT Program and report directly to CEO/COO to achieve optimum outcomes. I also perform multiple tasks diligently, such as managing all client… Show more In this role, I am responsible for managing a $750M Money Service Business, while functioning as Chief Compliance Officer for North America. It is worth mentioning that I provide commercial Foreign Banknote sales and Money Transmission services across USA, Canada, Latin and South America as well as different parts of Middle East and Asia. I administer AML/CFT Program and report directly to CEO/COO to achieve optimum outcomes. I also perform multiple tasks diligently, such as managing all client onboarding, regulatory reporting, transaction monitoring, investigations, staff AML education, and strategic planning.Below listed are some notable points from this role:• Developed and established BSA & FINTRAC compliant AML/CTF program.• Achieved "Gold Star" from FINTRAC Regulator during recent Regulatory Exam.• Improved customer satisfaction and retention by designing Customer Lifecycle Manager for Company Clients. Show less

Winchester, Kentucky

Winchester, Kentucky, United States

During this tenure, I acted as Program Director and leverage leadership expertise in managing outpatient Wound Care and Hyperbaric Treatment Center serving seven counties. I utilized strong communication skills to collaborate closely with patients, vendors, physicians, and staff to improve overall efficiency. I engaged myself in budgeting, community outreach, equipment maintenance, and supplies to ensure flawless workflow.Key accomplishments, I achieved within this role are as follows:•… Show more During this tenure, I acted as Program Director and leverage leadership expertise in managing outpatient Wound Care and Hyperbaric Treatment Center serving seven counties. I utilized strong communication skills to collaborate closely with patients, vendors, physicians, and staff to improve overall efficiency. I engaged myself in budgeting, community outreach, equipment maintenance, and supplies to ensure flawless workflow.Key accomplishments, I achieved within this role are as follows:• Optimized pressure ulcer outcomes by instituting inpatient wound care program.• Complied with federal and state regulatory standards as well as maintained HIPAA compliance.• Coordinated monthly ostomy meetings aimed at allowing community to speak with ostomy professionals. Show less

Two Locations

I was entrusted with leading and supervising a 150-bed skilled nursing facility and a rural community' 92-bed nursing facility to deliver top-notch healthcare services. One of my key assignments was overseeing and maintaining regulatory compliance for Medicare/Medicaid. I would like to state that I received multiple no deficiency site surveys executed by Medicare/Medicaid regulators. I was tasked with facilitating seamless migration to electronic health record system.Please note my some… Show more I was entrusted with leading and supervising a 150-bed skilled nursing facility and a rural community' 92-bed nursing facility to deliver top-notch healthcare services. One of my key assignments was overseeing and maintaining regulatory compliance for Medicare/Medicaid. I would like to state that I received multiple no deficiency site surveys executed by Medicare/Medicaid regulators. I was tasked with facilitating seamless migration to electronic health record system.Please note my some notable accomplishments, I earned in this role:• Received top census award for maintaining high daily census.• Ensured process and performance improvement by directing team of department heads.• Attained targeted goals by steering overall management of nursing care and ongoing operations.• Minimized hospital re-admission rates by cultivating and maintaining connections with local hospital.Additional Experiences:Program Director, Berea, KYHyperbaric Oxygen Technician, Lexington, KYLPN, Lexington, KYUnited States Army, SGT- Ft. Benning, GA Show less