TopBloc manages Workday implementations for Medium Enterprise businesses and also provide ongoing Help Desk & Managed Services support. TopBloc can help your company transform its business operations to become everything you want it to be.

Primary goal is to correlate the learning objectives of the course to real world use cases and scenarios, based on my professional experience. Function as project manager for the capstone project for each cohort which is an external and internal vulnerability scan that is performed on a non-profits network, findings are written up and then presented back to management of the non-profit organization.

XSELL Technologies was founded on the belief that the behavior of the very best sales agents could be learned, replicated and amplified to every agent in real time to transform the way that businesses interact with their customers.The power law in performance describes how 80% of a company’s results are produced by 20% of their workforce. Bringing our core belief to life required us to identify all of the behaviors of these top performers that enabled them to produce disproportionate results. These small groups of highly impactful employees often have specialized industry skill sets that translate into big results.And then deliver that top performer skill set with precision at scale, to the rest of the enterprise, driving game-changing outcomes by upskilling 80% of the workforce.To do this, we leverage artificial intelligence as a foundational capability to listen, learn and support agents in real time with the exact information they need to exceed customers expectations and deliver top performer experiences.

Collaborated as part of two separate teams within the Security Organization for a highly regulated financial institution. The main pillars of work amongst the teams were to implement new or improve existing security controls, manage the security awareness training program, perform 3rd party vendor risk assessments, monthly metrics reporting and leading the vulnerability management program for the organization.

Managed the design, installation, operation, and maintenance of the on-premises technology and cloud infrastructure supporting the north American operations for a global food manufacturing organization. Lead all activities involving IT Services and support, infrastructure, and security to ensure that the technologies used by the organization were effective, efficient, and secure.