Michael Cunningham Email & Phone Number

Livonia, Michigan, United States

• Maintain, troubleshoot, and monitor network performance and connectivity for Cisco/Microsoft enterprise network.• Configure, Implement, Administrate, and troubleshoot all telecom/telephony systems (Voice Gateways, CUCM, UCX, CUC, IM&P) for regional enterprise network.• Maintain and administer multi-vendor routers, switches, firewalls and related telecom devices. • General network maintenance. (wireless AP’s, video conferencing , International enterprise corporate network)

Voice and Data technical consulting services. Develop documentation and procedures for user support protocol and network standards. Update as needed.Install, administrate, and troubleshoot intrusion detection device and firewall gateway for enterprise networks.Implement Arcserve/Tivoli Storage Manager Solution and perform backups and provide maintenance support.Install DB2 UDB with integrator to interface with SQL database.Install and maintain SAN/NAS volume control solution, fibre switches, administer software.Troubleshoot network performance and connectivity issues (routers, switches, servers and desktop) .

Ann Arbor , Michigan

Administrate, and troubleshoot CUCM/UCCX/CUPS VOIP call manager for enterprise network.Manage and monitor Cisco Routers and Switches VPN solution with security for wide area network.Troubleshoot network performance and connectivity issues (routers, switches, servers and desktop)Administer RightFax server Manage Microsoft Lync and CIsco SIP Gateway, softphone, and presence environment. Install and monitor wireless APs and Controllers.

Implement Disaster Recovery/Business Continuity plan and manage backups for enterprise network.Administrate, and troubleshoot PIX/ASA and Checkpoint firewall gateway for 19 site enterprise network.Manage and monitor Cisco Routers and Switches VPN solution with security for wide area network.Troubleshoot network performance and connectivity issues (routers, switches, servers and desktop)Administer security and access management. Install and monitor wireless APs. VOIP gateway and ISP solution.

Evaluate and troubleshoot network performance and connectivity issues (routers, switches, servers and desktop).Administrate, and troubleshoot Arcserve and VSphere server backups for local network.Install Cisco Switches VPN and Spanning Tree solution with security to museum area networkMaintain and administer Nortel Baystack and Passport series switches. Cisco wireless LAN APs.General network maintenance. (300 plus users, Academy, and public WiFi on SM/MM fiber optic network

Administration of 400+ user multiple geographical site AIX/Windows enterprise networks and datacenters.Design and Implement Disaster Recovery/Business Continuity plan and procedures.Move outsourced host Web site/server to internal hosted site/server and implemented all security levels.Installed Exchange enterprise mail server, intrusion detection device and firewall gateway to wide area network.Migrate enterprise Windows server environment to Linux server group.Implement VPN infrastructure for mobile user/remote access and manage vendor contracts.Install VOIP systems and implement unified messaging technology to all enterprise locations.Migrate Cisco telecom infrastructure from frame-relay to MPLS and install new routing hardware and software.Migrated legacy local operating system to state of the art enterprise wide web enabled database driven system.Innovator of the year. Implement new technology to increase productivity.Reduced IT costs and increased Corporate CIC savings eight consecutive years.

Planning, Installation, maintenance, and administration of 200+ user Windows/ AS400 network.Install new unified messaging solutions telecom and network system.

Industrial Engineering Technology

Education record

Activities and Societies: Athletics