Michael D. Email & Phone Number

Santa Ana, Ca

• Responsible for the process involving the pooling of loans through to pool settlement• Analyze loan data and prepare loans for allocation into GNMA website• Handle settlement process of mortgage backed securities (MBS)• Process trades including precise recording of trade and pool information• Create reports for remitting, reconciling on for each warehouse line• Assist/Manage mortgage rate lock submissions

Orange County, California Area

• Overall strategic planning and implementation of company direction and goals. • Facilitating development and implementation of revenue growth strategies and tactics.• Directing market development opportunities and penetration of current clientele.• Responsible for sales management activities resulting in direct increase to the bottom line.• Coordinating entire sales cycle to optimize customer experience and increase referral base.• High-level short-term and long-term… Show more • Overall strategic planning and implementation of company direction and goals. • Facilitating development and implementation of revenue growth strategies and tactics.• Directing market development opportunities and penetration of current clientele.• Responsible for sales management activities resulting in direct increase to the bottom line.• Coordinating entire sales cycle to optimize customer experience and increase referral base.• High-level short-term and long-term business planning leading to expansion into additional territory and growth in clientele base.• Employee motivation development and sales training.• Brand management and product promotion Show less

Irvine, Ca

• Responsible for taking incoming inbound calls and conducting telephone interviews to assess client's financial situation and needs• Provide personal attention and exceptional customer services to clients• Assist clients in jointly preparing a work out plan that suits their individual financial needs• Motivate clients to take immediate action to resolve their financial hardship with an aggressive yet achievable plan

Irvine, Ca

• Oversee cycle count operations, inventory control and management of inventory levels for all locations nationwide.• Managing inventory accuracy through the implementation of an on-line inventory system • Coordinating to effectively and quickly resolve discrepancies with vendors. • Maintaining accurate product delivery schedule.• Manage Return Merchandise Authorization requests from various vendors.

Santa Ana, Ca

• Audit new loans, making sure they meet all Federal and State guidelines• Verify employment and income• Develop / compose scripts from MortgageServ to ensure proper data management. • Renew spreadsheets regarding loan paid off, payments forwarded, payments owed.

Orange County, California Area

• Maintain delivery schedule and records for investors.• Responsible for accurate imaging of files, timely shipping and order fulfillment.• Managed complete skeleton file for TCCC.owed to adhere to state mandated compliance

Education record

Some courses completed

Diploma