In depth knowledge of Cigna systems including ARC, ART, CAC, EOC, ETQS, HCP-IM, HCPM, PIMS, PMHS, PWB/CPF, CAC-Focus scorecard creation for negotiation, Facets, Proclaim, Scope & Assess Intake Process and Tableau.Subject matter expert and proficient within the Provider Dedicated Service Model.Impeccable oral and written communication skills when interacting with key internal/external Matrix Partners, Payment Innovation Leads, Contractors, CEM’s, EM's, MME’s and MEU.Exceptional knowledge of Microsoft programs including MS PowerPoint, MS Excel, MS Access and MS Word. Competent with audits, quality improvement research, roster comparisons/analysis and time management.Organizational skills with the ability to manage multiple data sets, develop and lead teams in a variety of settings. Experience focused specifically with provider structure/relationships/contracting services and innovation.Demonstrate reliability under pressure to work independently and manage priorities while delivering desired results. Well versed in downstream training, presenting and explaining knowledge gaps within the end to end process of operational evolution.Able to serve in the consulting role of a SME.Exceptional analytical skills in problem solving, root cause effect and critical/creative thinking.Self-motivated with a strong 'Can Do' work ethic and positive attitude which accelerates learning/ability to apply processes quickly.Skilled in Business Process of building relationships to satisfy customers and gain/retain market share.Provider Solutions & Operations Management Driving Value and Quality through Data & Analytics Engineering - The DNA of Cigna.