Technical Service Group Leader
CurrentManage day-to-day operations as active Group LeaderProvide technical support for network of external & internal customersResolve field application issues through construction job site visitsManage internal product testing and validation programCoordinate and perform classroom and hands-on product training sessions including AIA accredited continuing education programs.Oversee technical documentation production and editing including product datasheets, technical bulletins, labels, test reports, and manuals.