Michael Dakin Email & Phone Number

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Huddersfield, England, United Kingdom

Huddersfield, England, United Kingdom

Meltham, England, United Kingdom

Working as part of a small team we were responsible for producing bread & other baked goods for customers, as well as helping them with any problems or queries they had. The role required a lot of physical work, early morning starts & excellent time management.

Morzine, Auvergne-Rhône-Alpes, France

Customer focused role working in a boutique ski resort hotel. Building good relationships with guests was crucial - always being approachable, chatty & more willing to do whatever it took to make the customers happy.

Working initially as bar staff through university, I moved to Team Leader after graduating and then Deputy Manager within a year, proactively seeking promotion. During my time as Deputy Manager I was introduced to a new side to the business learning a variety of new skills & areas of the business, such as: Running shifts (creating shift briefs, managing staff & serving customers)Responsible for wet stock control and ordering.Maintain & build relationships with local breweries.Seeking & securing bookings for sporting events, parties & Christmas.Ensuring high standards of health & safety, and food hygiene are followed.Planning sales & labour forecasts, then ensuring that all costs are kept within tight budgets.Recruiting new staff, inducting them into the business and providing training.Coaching staff members through company training schemes.Achievements: Green 100% wet stock yield on first audit, beat sales budget by over £60k over World Cup 2018.