Michael Daly Email & Phone Number

Develop, extract, and publish governed data entities to enable internal stakeholders to have access to self-service business analytics and the ability to query complex data setsCollaborate with Research & Development product teams to create success criteria and metrics for Clinical EHR feature development Perform exploratory analysis of user and patient data and trends to identify potential areas for future feature development

Delivered KPIs surrounding athenahealth’s Clinical and Integration products to improve government compliance, user satisfaction, and workflowsCreated and published Tableau dashboards to monitor feature performance, stability, and user adoptionCreated ad hoc reports to assist product management and customer success teams in triaging high visibility customer-facing issues and bugs

Developed SQL queries to identify and resolve item data errors and improve item information accuracyAudited quarterly item maintenance updates, ensuring the data integrity of 80,000-100,000 items

Ensured accurate and efficient customer orders by distributing client inquiries to purchasing or supply chain teams through SharePointNegotiated with wholesalers daily to improve pricing and increase profit margins for large orders

B.S, Software Development

B.S, Economics

Activities and Societies: Omicron Delta Epsilon International Honor Society in Economics