1. Managing the hiring, training and performance of hospital staff.2. Serving as a liaison between staff, management and patients.3. Designing and implementing short, medium and long term goals for the facility.4. Framing budget and occupational strategies for each department.5. Overseeing the finances of the hospital including setting the rate for various health services.6. Raising funds for the healthcare facility via fundraising events and community partnerships.7. Streamlining the occupational procedure of the facility to provide patients with the best care.8. Developing new polices for the hospital to prove patient experience and satisfaction.9. Ensuring compliance with various government polices and regulations.10. Managing the insurance reimbursement of patients by ensuring tie-ups with insurance providers.11. Ensuring the security and safety of patient healthcare records and other facility data.12. Communicating with Doctors, specialists, nurses, ward attendants and vendors.13. Educating general public on importance of general health issues via campaigns a d community events.

1. Coordinated schedules, arranged meetings, distributed memos and reports and ensured that everyone was kept current on necessary company news and information.2. Operated copy equipment, fax machines, printers or other equipment3. Processed complaints following established guidelines.4. Monitored organized medical and employee records.5. Monitored administrative staff performance6. Trained new employees7. Resolved potential issues with patients.8. Verified the eligibility of HMO enrollees.9. Made requests for approval of secondary care for HMO enrollees10. Processed HMO/Retainership companies bills11. Explained eligibility status, benefits, status of authorization and referrals to patients

1. Welcomed patients, pharmaceutical representatives and vendors on the telephone and in person visitors.2. Answered patients inquiries.3. Scheduled appointments for patients.3. Maintained records and accounts of patients.4. Assisted patients in filling medical forms.5. Processed different payments for patients6. Transcribed physician notes.7. Answered multi line phone calls and transfered calls to various departments.8. Maintained confidentiality of patients and Doctors.9. Prepared customer bills.10. Kept track of office supplies and inventories and placing orders as necessary.11. Ensured maintenance of the reception areas.12. Updated patients insurance information.