Provided leadership for the entire network architecture and engineering team. Managed the infrastructure, operations, and delivery of the retail stores, call centers, home offices, data centers, and strategic partners.

Team leader for network design, approach, and blueprint of critical IT managed services and IT architecture solutions for large-scale composite national programs that support the armed forces and the mission.

Spearheaded technical operations and drove IT strategy to achieve short and long-range goals. Led IT infrastructure, technical pre and post sales, products and services. Oversaw profit and loss and directed staff members, ensuring a cohesive and collaborative workforce. Built and strengthened relationships with clients, senior management, teams and stakeholders. Employed analytical thinking and strategic planning to improve LAN/WAN technologies, hosting and cloud solutions, virtualization and product development for existing and prospective clients, advancing their IT needs and goals.

Ensured reliability and functionality of network devices at corporate headquarters and remote ground stations across the globe. Oversaw all domestic and international network operations including procurement, design, implementation, security and process implementation to improve efficiency of support team. Led information system security operations across IPSEC and COMSEC network operations while ensuring full compliance with DISA Security Technical Implementation Guides (STIGs). Used CheckPoint SecurePlatform to drive firewall policy changes, audits, and maintenance. Managed circuit providers, circuit installs, maintenance, and support.

Primary responsibilities included provisioning, configuration, and deployment of network devices including routers, switches, firewalls, wireless controllers, wireless access points, and load balancers.

First IT position directly out of college. Worked in the service desk partnering with Verizon field techs to install and test DSL, DS1, DS3, and T1 data circuits.