Michael Davis Email & Phone Number

Encinitas, Ca, Us

San Diego County, California, United States

Del Mar, Ca

Emeryville Ca

 Directly manage and have P&L responsibility for consulting services, infrastructure, customer support, human resources and administration functions Allocated and approving annual budget for all departments  Provided quarterly reports on Plan vs. Actual, detailing the variance of where and why budget/forecast was off. Actively participate in corporate strategic and business planning and develop strategies to ensure long term profitability growth and competitiveness and support sales strategy and execution. Develop internal scorecard to help prioritize projects based on alignment with corporate goals, ROI and TCO.  Evaluate workflow and operations results, take corrective actions and establish process controls, set key performance indicators and prioritize opportunities and internal projects. Create dashboards and management reports to enable close monitoring of daily operations and programs.  Foster effective collaboration between departments and amongst the leadership team to ensure an integrated approach to fulfilling the company’s goals and objectives.  Negotiate offshore outsourcing of software development and QA process, resulting in annual savings with additional resources. Implemented and developed KPI's to focus on product quality and customer satisfaction. Direct and manage IT strategy implementation focusing on IT budgets, timelines and critical systems. Manage resource schedules to achieve utilization targets and strategic non-billable activities. Achieve professional services revenue and profit/margin quotas and worked closely with the software sales team to provide support in achieving software sales quota. Develop new service offerings targeted to varying customer needs.

Bachelor'S Degree

Masters, Business Administration And Management, General