Michael Day Email & Phone Number

United States

United States

Yukon, Oklahoma, United States

- Handle the asset management for state assets- Image state assets for all the Oklahoma state departments- Works closely with the deployment techs to make sure deployments of state machines goes smoothly

Oklahoma, United States

- Perform NOC tasks like monitoring and repairing network configurations.- Often sole technician working to manage over 100 switches and company routers for multiple electric Co-op’s.- Maintained operational efficiency through following proper office protocols.- Respond to all inquiries and requests in a timely manner, using ticketing software and emails.- Work with customers to resolve network connectivity issues.- Update documentation quickly, efficiently, and accurately. - Work with field technicians to resolve network issues.- perform troubleshooting, and root cause analysis for issues on the network.- Support critical electric network infrastructure.

Shawnee, Oklahoma, United States

- Maintained mechanical operation of pinsetter, ball return and other equipment. - Worked with customers to quickly resolve problems. - Managed operations in the pro shop, including purchases, and equipment repair.- Increased sales by over 40%.

Yukon, Oklahoma, United States

- Proactive customer service.- Work in a fast-paced, high-pressure environment.- Respond to all requests in a timely manner.