Michael Decastro Email & Phone Number

Toronto, On, Ca

Seattle, Wa, Us

Seattle, Wa, Us

New York, Ny, Us

July 2019 - July 2020: Launch WeWork HBC (Retail Coworking) March 2019 - July 2019: WeWork 33 Bloor (Sales Manager)Sept 2018 - March 2019: Launch WeWork Scotia Plaza (Enterprise)• Collaborated with construction & delivery teams to expedite building openings Scotia Plaza and HBC locations• Delivered a positive financial revenue stream pre-building opening • Designed/ implemented policies, guidelines/ best practices to optimize member experience• Create operational processes for the opening and function of the largest WeWork in Canada• Held full decision power for day to day business operations• Led, inspired, and continuously developed a team of two direct reports and 50+ indirect, cross-functional reports• Managed and coached direct reports in the creation of a development plan• Oversee and guide the member journey, gathering data & feedback to optimize experience for each company in the space• Optimize financial and operational practices at a building, market, and country level• Develop modules to help peers access & discover their goals & purpose• Prospected, created, and formed Toronto, Canada, and North American Partnerships.• Build a strategy around partnerships & paid events for WeWork across Canada.Increase the total profitability of Canadian locations by strategically identifying & executing opportunities for revenue-generating initiatives.CLAM (Community Lead Account Manager)• Achieved 100% occupancy across two buildings, 3 consecutive months & member retention of 1K desk building• Conducted engaging tours and led sales talks with brokers, top executives, and key accounts• Identified the needs of prospective and current members and recommended tailored solutions• Connected multiple member companies to form collaborative business relationships• Developed and executed sales events to generate new leads and increase visibility• Won WeWork Toronto and Regional US/CAN East Sales Award for most desks closed

Toronto, Ontario, Ca

FY 2018 Q3 - 100% of TargetFY 2018 Q2 - 97 % of TargetFY 2018 Q1 - 112% of TargetFY 2017 Q4 - 100% of Target- Expand the Ritual footprint in North America and partner with businesses in new expansion zones- The first hire of the Inside Sales Team- Won Ritual Employee Of The Month - Created sales script and training for the sales team - Train and coach new team members- Culture Team Lead - Created New Era Ritual hats and hosted team events- Partnered with multiple restaurant chains across US & CAN

Vancouver, Bc, Ca

Assisted AE's with the full sales cycle from initial reach-outs through the procurement, legal and close. efforts leading to $150,000 in closed revenue.Work with Strategic Enterprise Accounts in a revenue bracket of $1 Billion+. Daily responsibilities include strategizing with two Senior Account Executives to prospect, generate new leads, nurture existing leads, prepare and present a business case, value proposition, and solution slide deck to prospects.Verticals: CPG, Financial Institutions, Education, Government, HealthcareQ4 2016: 180% of TargetQ1 2017: 150% of TargetQ2 2017: 200% of TargetHootsuite is a social relationship platform for businesses and organizations to collaboratively execute social media strategies across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audience, and distribute targeted messages using Hootsuite’s unique social media dashboard. Streamline team workflow with scheduling and assignment tools and reach audiences with geo-targeting functionality. Invite multiple collaborators to manage social profiles securely, plus provide custom reports using the comprehensive social analytics tools for measurement. Key social network integrations include Facebook, Twitter, LinkedIn, and Google+ Pages, plus a suite of social content apps for YouTube, Instagram, Tumblr and more.

Atlanta, Georgia, Us

Insight Global is a national staffing and services company that specializes in sourcing information technology, accounting, finance, and engineering professionals and delivering service-based solutions to Fortune 1000 clients. Insight Global completes more than 33,000 placements annually in short-term, long-term, contract-to-hire, and direct placement positions through our network of more than 40 regional offices across the U.S. and Canada. The company has been ranked one of the fastest growing staffing firms for over a decade and named the 3rd largest IT staffing firm in America by Staffing Industry Analysts. We offer unmatched customer service by developing an in-depth understanding of client needs, providing qualified professionals, and tailoring managed services solutions for large projects, which allows clients to focus on expanding their business and achieving their goals.2016 “Best of Staffing Client & Talent Award” – Inavero Staffing Industry Analysts- 2016 - 3rd Largest IT Staffing Firm & 12th Largest Staffing Firm2015 - 3rd Largest IT Staffing Firm & 14th Largest Staffing Firm2014 - 4th Largest IT Staffing Firm & 19th Largest Staffing Firm2013 - 6th Largest IT Staffing Firm & 19th Largest Staffing Firm2012 - 8th Largest IT Staffing Firm & 20th Largest Staffing Firm2011 - #5 Fastest Growing & 9th Largest IT Staffing Firm 2010 - #2 Fastest Growing & 9th Largest IT Staffing Firm2009 - #4 Fastest Growing & 14th Largest IT Staffing Firm2008 - #4 Fastest Growing IT Staffing Firm2007 - #1 Fastest Growing IT Staffing Firm2006 - #1 Fastest Growing IT Staffing Firm

Toronto, Ontario, Ca

To provide superior client service and resolution at first point of contact, for RBC clients and sales/service partners for all related policy and procedures for the specific product line supported. This position also acts in an advisory capacity, providing information and insight/ advice to other service partners/third parties when issues are of a complex nature. Ensures more complex situations are escalated to the appropriate area.• Initial point of contact to top tier GBSC clients and investors, balancing business and client needs on a day to day basis, minimizing risk of loss by following RBC policy and procedures in accordance with banking regulations.• Manage portfolio of clients, while building collaborative and networking relationships with external and internal parties, such as Symcor, NFDG, WIRES, Service and Regional Managers.• Collaborate and team up with internal and external partners to develop and execute strategies to address and resolve client demands and needs, resolving queries, concerns, and escalations fulfilling customer satisfaction.• Respond to client and service partner requests within a timely manner, by resolving and/or directing them to the appropriate individual, team, or department• Investigate day to day and historical transactions on CAD/USD accounts using various systems such as, OnDemand, RFX, Sales Platform, Service Platform, Payee Match, Positive Pay, IRIS, Oracle, Bank Confirmations, & BCRMS.

Toronto, Ontario, Ca

Central Teller – The role of central teller involves a fast-paced work environment and exhibiting an outgoing personality. The main responsibilities for an RBC teller include dealing with business deposits, withdrawals, bill payments, night deposits, orders, shipments, and foreign currency exchanges. Other duties may involve answering calls, resolving business account inquiries, balancing cash daily, and following bank procedures. Potential candidates for Royal Bank of Canada teller jobs must maintain strong organizational skills, financial industry background, great written and verbal communication skills, and strong computer skills.

Richmond, British Columbia, Ca

Assist guests in order selection by promoting specific menu items and specials. Respond to inquiries regarding meal preparation and service. Up-sell appetizers, speciality beverages, and desserts to increase guest check averages. Coordinate with the kitchen staff to ensure timely and accurate order preparation. Regularly follow-up with guest tables and promptly fulfil additional requests. Collect payments and balance transactions with receiptsConsistently maintained a high average guest check through suggestive selling and dessert-to-go-orders.Frequently assisted colleagues during rush periods to foster/promote teamwork while providing exceptional service and guest dining experienceReceived over five written guest feedbacks, thanking me for my great service and making their evening a memorable night.

Vaughan, On, Ca

Performed general management duties such as making weekly schedules, calculating daily labour summary, conducting employee appraisals, ordering inventory, ensuring proper quality of food and proper employee behaviour.Managed, trained and operated all food restaurants such as Pizza Pizza, Starbucks, Chicken Chicken, and Wave Side foods.Ensure all proper health & safety requirements were met each dayCounted revenue for each day and ensured all the money balanced outTrusted with over $10,000 dollars of revenue and returned to cash control each dayEarned Coca-Cola award for managing staff to up-sell coke products on all sales

Ba Applied Economics And Business Administration Option, Economics And Business

Education record