I currently serve in the Contracts department with LaborMax, where my responsibilities include: • Reviewing and evaluating new and existing documents, credit data, and financial statements to determine liabilities and risks associated with credit;• Verifying customer business information through external sources;• Using internal guidelines and financial risk policies to determine acceptable lines of credit for new and existing customers;• Managing multiple team mailboxes to assist internal business partners and field teams with requests;• Ensuring that company-related financial information remains secure and confidential;• Maintaining digital customer spreadsheets and databases; and• Researching contract-related requests.

I served in the Academy’s Member Communications department from November 2017 until April 1, 2024, at which time my position was eliminated as part of an internal reorganization. My initial job functions included building news story webpages, formatting images for publication, checking stories for accuracy, generating potential story ideas, writing occasional news stories, and supporting the Public Relations department.My job functions shifted substantially over time, with greater focus on story creation and content delivery. My areas of expertise also expanded to cover several aspects of patient care and public health, with a specific emphasis on clinical guidance, health equity, COVID-19, vaccines and immunizations, behavioral health, obesity, lifestyle medicine, and substance use. My responsibilities in this role included:• Writing member communications pieces for publication on AAFP.org,• Supplementing member communications pieces through additional channels (including social media posts, targeted member emails, health alerts, and chapter communications),• Directing members to related resources on AAFP.org and the Academy’s companion website, FamilyDoctor.org,• Working with AAFP members and other sources to provide statements and review news stories for completeness and accuracy,• Working with content strategists to develop and execute communications plans for assigned funded and non-funded projects,• Working with members of other divisions and departments to ensure on-time production of requested deliverables, and• Assisting other team members as needed.As the department’s role in the Academy changed, so did my job title. I was originally hired as a communications specialist, then promoted to associate editor. Following an internal reorganization, my title returned to communications specialist; I was later promoted to communications strategist.

In October 2013, I transferred to the Academy’s Subscriptions and Publications department to serve as associate editor for FP Audio, a monthly peer-reviewed print/audio publication that provided continuing medical education credits to family physicians, residents and medical students.My job duties as associate editor included:* Editing recorded discussions between medical editors and guest speakers for clarity,* Verifying content for accuracy; * Writing print summaries of each discussion according to Academy style; * Editing hard copy and digital versions of each edition at layout; and * Developing and maintaining an editorial calendar.I served as associate editor through November 2017, when I accepted a transfer to work in the Academy’s Member Communications department.

In November 2011, the Academy hired me as an assistant editor for American Family Physician, a biweekly Academy journal with a circulation of approximately 180,000. My responsibilities included * Conducting primary edits for two departments (Clinical Evidence Handbook and STEPS);* Writing for two departments (Practice Guidelines and AAFP News Now); * Editing submitted manuscripts; and * Entering manuscript and author information into the Academy’s electronic journal management system.I received a promotion to associate editor during my time with American Family Physician, and remained in the position through October 2013, when I accepted a transfer to the Academy’s Subscriptions and Publications department.

From August 2006 to November 2011, I was a member of the Intellectual Property litigation section at Shook, Hardy & Bacon. Among my accomplishments with the firm, I• Served as the lead records staff member on five IP trials: o Sprint v. Vonage, a patent trial concerning Voiceover Internet Protocol technologies, o Kellogg v. Nike, a design patent trial regarding the Nike Featherlight hat, o Cerner v. Visicu, a patent case involving remote patient care services, o Pioneer v. Garmin, a U.S. International Trade Commission case on the use of global-positioning system devices, and o Mayo Foundation v. Elkin, a patent case centered around the ownership of medical software and source code.• Designed and distributed a daily IP litigation docket to timekeepers focused on IP cases involving specified clients or filed in specified jurisdictions.• Designed a series of electronic discovery charts for active cases, which allowed timekeepers to access discovery filings from a single location.• Developed a process for linking electronic communications directly to active cases through the firm’s document management system.• Averaged more than 1,000 billable hours per year from 2007 to 2011, resulting in more than $560,00 of potential recoverable revenue.• Generated the most billable hours of any Records Management staff in 2009 and 2010.• Helped write and edit the IP section's monthly newsletter, Eye on IP.• Conducted legal research, pin cite reviews of briefs and pleadings, reviews of patent and patent application file histories, labeling and coding, and other support as requested.In 2008, I received a promotion from Document Specialist to Project Assistant.In 2009, I received the SHB Diamond Award. It is the highest award given by the firm’s Records Management department, and is awarded to the Records team member who most upholds the values of Shook, Hardy & Bacon and the Records Management Department.

As managing editor, I oversaw the production of Acupuncture Today, a monthly trade journal for the acupuncture profession with a national circulation of approximately 22,000. My duties included researching, writing, and editing news stories and articles; developing editorial content and issue-specific themes; coordinating layout, graphics and artwork; conducting interviews with industry professionals; and reviewing article submissions.In addition to the responsibilities mentioned above, I also:• Collaborated with other departments to create production and editorial calendars;• Created publication-specific style guide to ensure proper layout and presentation; • Represented MPA Media at regional and national acupuncture conferences;• Fostered relationships with acupuncturists, students, freelance writers, and other members of the acupuncture and Oriental medicine profession to generate new leads and recruit potential columnists; and• Developed several sections of Acupuncture Today’s website (www.AcupunctureToday.com), including Herb Central and The ABCs of TCM. Responsibilities for these sections included creating original content, moderating discussion forums, and securing images for online use.