Responsible for all matters dealing with IT support. IT staff supervisor. - Provides system administration support for the in-house Enterprise Management system used by the USAF/EC to provide support in monitoring and managing servers and user PC's.- Provides guidance to functional elements relating to processing constraints, file interfaces and changes to normal processing trends. - Establishes and executes enterprise workstation imaging / deployment methodology for Windows 7 for over 700 workstations.- Installs, configures, and trouble-shoots network and application server hardware, operating system software, and peripheral network equipment such as routers, bridges, network interface cards, modems.- Executes system backups to insure expedient restoration of the database for the respective network equipment.- Oversees implementation of new network system hardware and software and develops operating procedures for Niprnet and Siprnet.- Implements security procedures and protocols governing network operations. Prepares, disseminates, and maintains plans, instructions, and SOPs concerning network security.- Analyzes equipment and software reliability and utilization reports to identify and correct problem areas and to establish computer and telecommunications performance levels.

- Provides system administration support for the in-house Enterprise Management system used by the USAF/EC to provide support in monitoring and managing servers and user PC's.- Provides guidance to functional elements relating to processing constraints, file interfaces and changes to normal processing trends. - Establishes and executes enterprise workstation imaging / deployment methodology for Windows 7 for over 700 workstations.- Installs, configures, and trouble-shoots network and application server hardware, operating system software, and peripheral network equipment such as routers, bridges, network interface cards, modems.- Executes system backups to insure expedient restoration of the database for the respective network equipment.- Oversees implementation of new network system hardware and software and develops operating procedures for Niprnet and Siprnet.- Implements security procedures and protocols governing network operations. Prepares, disseminates, and maintains plans, instructions, and SOPs concerning network security.- Analyzes equipment and software reliability and utilization reports to identify and correct problem areas and to establish computer and telecommunications performance levels.

- Monitored ongoing operation of network systems to ensure hardware and software were functioning properly and that operational standards are met.- Used established computer techniques to identify and promptly resolve network-related problems.- Troubleshot hardware and software problems in support of the Installation Deployment Systems (IDS), including LOGMOD, CMOS, Computer Automated Load Manifest System (CALM) computers.- Identified and determined corrective action to be taken in case of individual job failures not covered by standard procedures. - Resolved partial system failures (software or hardware-related) by providing for revised applications of system operating capabilities, which involves working through or around the problems with reduced capacity, and readjusting the system when full operating configuration is resolved.- Suggested methods for sequencing and software/hardware operating configuration to accept new requirements and resolve processing malfunctions.- Adapted or developed new work procedures and instructions for application by self and others. - Served as project officer in the installing of computer systems and software, and maintaining all computer systems for the IDS training networks.- Analyzed processes and/or problems relative to the design and selection of automated systems.- Reviewed existing systems for suitability for the needs of a particular situation.- Maintained an extensive organizational inventory of computer hardware and software.- Explained system capabilities, limitations, and output variations to users.-Administered the computer security program and performs equipment custodian duties.- Planed and implemented security plans, procedures, and training to comply with Wing, Air Force, and Department of Defense standards.- Accomplished risk analyses, accreditation, and certification packages.- Maintained compliance with mandatory network security requirements.

- Deputy Project Manager. Assisted the Project Manager with the day-to-day leadership of the task, ensured all requirements were met and contract deliverables were presented ahead of schedule. Prepared monthly briefings, attended program meetings and briefed Distinguished Visitors (DV). Developed complex spreadsheets to track labor hours, business opportunities and ancillary training required by the company and the customer.- System Administration. Planed, installed and configured hardware and software, managed the performance on clients and servers in the facility, resulting in 100 percent availability of all assigned systems. Responsible for troubleshooting, maintenance and upkeep of all computer systems used by staff members assigned to the Expeditionary Combat Support division. Provided 24 hour support to users at remote duty locations. Provided DV support for various courses. Used cutting edge technology to support course development, classroom and academic activities, enabling the staff to provide uninterrupted lesson flow.- Database Administration. Performed database loads, backups, restarts and performance tuning for the Joint Operation Planning and Execution System (JOPES), Deliberate and Crisis Action Planning and Execution Segments (DCAPES), Performed Operational Plan (OPLAN) maintenance on assigned OPLANs.- Systems Security. Established classified and unclassified accounts, managed user identifiers (IDs) and passwords, maintained facility access controls, analyzed audit reports, established system security policy and performed routine real-time security functions, which led to having no security violations or classroom accreditation issues. Served as GCCS Work Area Security Officer.- Network Engineering and Maintenance. Installed hardware, resolved network connectivity issues, maintained network licenses and maintenance contracts; maintained interfaces directly with the worldwide GCCS architecture to support contingency requirements.