Director, Customer Success
CurrentEnsuring customers derive maximum value from their investment in Salesforce, utilize all their licenses, identify new opportunities, and collaborate with sales teams to ensure growth attainment and increased footprint.Partnering with team members to manage enterprise accounts to ensure customer success with salesforce.com, within the Financial Services sector.Lead C-level stakeholders towards identifying their Social Enterprise vision by evangelizing the capabilities of salesforce.com in the areas of: sales productivity, service optimization, platform and the Social Enterprise.Partner with the customer to establish a transformational Business Roadmap/Blueprint to ensure achievement of business goals.