• Review and approve all orders greater than $2 million for accuracy to ensure adherence to EMC's published revenue recognition criteria• Appointed to SalesForce.com rollout team; defined build and design requirements for Global Revenue Operations; led information and training sessions to onboard internal and external customer base of over 1,000 people• Manage 6 direct reports; conduct bi-weekly one-on-ones with each employee to provide mentoring and performance reviews• Global Revenue Operations super-user for Release 2 of SAP; meet with internal SAP team to ensure smooth transition

• Travelled to Buenos Aires to lead SAP training for EMC’s Latin American team• Managed the Latin American team’s Field Inventory conversion process in Q1; improved revenue recognition by decreasing backlog to less than $100,000 as compared to more than $6 million in Q4• Led global team of 14 employees on 3-month project to document Global Revenue Operations processes using ISO9001 specifications• Ran daily, weekly, and monthly reports out of SAP, BRIO, and OBIEE for management team

• Reviewed all orders within assigned territory to ensure all customer documentation was consistent with SEC guidelines for revenue recognition• Coordinated with multiple departments, including Sales, Credit, Manufacturing, and Legal, to resolve any issues that arose with customer sales orders• Created Excel database to track escalations from counterparts in Manila in order to resolve all issues in a timely fashion

• Evaluated three major revenue sources to maximize revenue; product sales estimated to increase by 25%• Analyzed current business strengths and opportunities in order to redesign pricing model for surgeries • Examined competitive market for potential company expansion

• Coordinated with 25 amateur scouts to collect all medical information for over 1,000 2010 draft eligible players• Prioritized medical records to be reviewed by team doctor and updated Scouting Director on high injury risk players• Assisted in preparation of 2010 Draft Meetings, organized statistics and created guides for scouts and top level executives • Assisted with various projects for the Player Development department

• Examined competitive market for potential company expansion• Analyzed current clientele to evaluate the company’s geographical reach and strength• Conducted historical quantitative analysis of company profit centers to determine the future viability of each geographic center• Created a program to help predict the necessary prices of surgery that would cover costs of expansion• Summarized overall findings and gave presentation to owner and CEO

• Acted as main liaison between the World Baseball Classic and the Canadian Baseball Federation• Prepared the National Team Training Camp by coordinating with World Baseball Classic organizers, multiple Major League Baseball departments, and the Host club• Managed conflicts that arose throughout the tournament for the Canadian Baseball Federation and the World Baseball Classic• Identified transportation companies and assisted in contract negotiations for all bus and livery service in Toronto during the World Baseball Classic

• Worked closely with the scouting department and Assistant General Managers• Researched all MLB players and created a database ranking the players and detailing how they were acquired to find trends in the league for the Assistant General Managers to utilize when acquiring players• Analyzed statistics of independent league players for the scouting department to help create an invite list for a player tryout • Consolidated over 200 daily MLB news stories into packets of important events and storylines for the Assistant General Managers