Michael Dominguez Email & Phone Number

As an Operations Manager I am responsible for training, coaching and managing the fulfillment center team to align with business goals. Key responsibilities are managing the day to day operations of the warehouse. Having a strong communication skills, high level of leadership, Food safety/Quality control and coaching all personnel related issues. Managing the schedule needs, labor control, staffing needs, inventory accuracy, planning and execution of the weekly volume. Empowered employees by coordinating necessary resources to handle needs and achieve objectives. Mitigated risks across departments through root cause analysis and development of optimal solutions. Protect business material assets and minimized waste through quality control strategies. Optimized procedures and workflow based on tracking and analysis of business trends. Improved efficiency, eliminated bottlenecks, and streamlined processes by synchronizing work of diverse departments. Developed team culture focused on group success and continuous improvement. Boosted efficiency with adoption and integration of new process and technology solutions. Handled forecasted business volume expertly by planning, organizing, and delegating daily operational activities.

Train and supervise 65+ associates on customer service, productivity, sales and identical sales, inventory, profit, in stock position, key retailing, shrink, ace reports, PPTR, OMS ordering, safety, and vendor audits. Create a shopping experience and working environment that exemplifies my commitment and vision for service and standards. Follow our company's leadership model by communicating effectively and candidly, leads through positive influence, providing clear and strategic direction, achieves results through teamwork, coach and develop others, leads change and innovate, execute with excellence and our course putting the customer first. Manage front-end operations to ensure friendly and efficient transactions at checkout. Provide an excellent shopping experience during prime time. Perform daily effective store walks to insure all departments in the store are ready and up for customers. Provide help throughout the store when needed and lead associates to success. Keep inventory levels down and focus on shrink in the store. Go over billing and expenses, control labor budgets. Write an efficient schedule for the store. Make sure stocking conditions are good and are always have the AD and key items. Working with the perishable departments to insure they have fresh and friendly service. Create and developing to build a strong, successful and effective team. While also focusing on sales, labor and company standards.

Oversees the planning and organizing of work. Ensures that work is completed within the appropriate labor matrix. Understand and utilizes P&L, RMIA, Labor, Bottom of Basket and other daily operating reports to maximize operational effectiveness. Oversees establishment of accurate budget projections. Responsible for ensuring that store operates within established store budgets. Oversees merchandise presentation planning. Ensures that full, properly merchandised displays are located throughout the store. Demonstrates personal adherence and ensured associate adherence to all internal standards set forth through internal audit programs. Ultimately responsible for controlling company assets consistent with established guidelines. Oversees inventory management, ensuring that inventory levels are maintained within acceptable levels and in-stock conditions are properly monitored. Responsible for ensuring that associates are successfully motivated to perform assigned functions and achieve objectives. Oversees selection and training of associates. Ultimately responsible for developing associates who perform effectively and productively. Analyzes problems effectively, determines appropriate action, and oversees prompt implementation of solutions. Leads team in establishing and maintaining a high level of customer satisfaction. Communicates effectively, both verbally and in writing, with all groups in the organization, as well as customers and vendors. Ability to effectively utilize e0mail, basic Excel, payroll, DSD, manager specials/price changes programs, and new software as implemented. Knowledge of usage of all handheld devices.