Michael Domm Email & Phone Number

Bryans Road, Maryland, United States

• I began working at DENPRO after acquiring my CompTIA trifecta. After a short period, I was promoted from Help Desk Representative to Support Specialist and given the opportunity to be one of two on-sight admins.
• Writing technical documentation for software installations, special configurations, and ongoing maintenance
• Use of Active Directory to create accounts and administer user file share access and Exchange management console to create and manage user mailboxes and security groups. (Hybrid Cloud)
• Minimizing user downtime by executing and continiously updating a table of powershell scripts.
• Image computers through MDT. Join to a domain and apply group policy. Manually install software, patches and updates to the software.
• Set up and maintain our client’s company tools, including mobile phones, ipads, field laptops and conference systems.

Various Locations In New Jersey

• I began working at Tire Corral of America at sixteen years old. During my tenure at Tire Corral, Iworked closely with customers, have learned many automotive repair techniques, and developeda passion for helping.
• Explain/interpret to customers their vehicle repair needs based upon the auto technician's diagnosis
• Advise customers on the safest and best fit tires for their vehicle based on their budget
• Price out repair work based on labor hours and parts cost
• Mange shop crews consisting of 3 to 6 employees
• Defusing situations when needed