Michael Dooley Email & Phone Number

 Strong track record of successfully developing, managing, and leading high-performing teams.  In-depth knowledge and experience of the betting industry operations, driving profitable growth, budgeting and risk management.  A respected leader and team player, strong leadership skills with a natural flair to motivate, inspire and lead teams/managers. Excellent communication and people management skills.SKILLS SUMMARYHR and People Management; Responsible for 300 employees, inclusive of my head office staff: Area Supervisor, Area Admin and Team Support Admin plus 11 Cluster Managers, 60 Store Managers and their staff. High level of involvement in all aspects of HR including personal development plans and reviews, periodic appraisals, disciplinary reviews and employee tribunals. Experience of implementing company terms and conditions changes that involved chairing group and individual review meetings. Successfully mentored many staff from trainee level right through to senior management positions.Staffing, Scheduling and Recruitment; Regularly reviewed staffing levels and ensured recruitment was timely and cover levels were adequate in a high turnover business with over 300 staff. Set scheduling rules for rota management and holiday leave to ensure there was a recognised policy and a hierarchy to manage exceptions. Engaged in a high level of HR activities/recruitment including the management of off-site ‘open days’ and conducting induction training.Health and Safety: Responsible for up to 60 sites, 350 employees. +15 years’ experience in conducting numerous inductions for large/small groups.. Experience in delivering health and safety risk assessments and fire risk assessments. Inspecting sites to ensure policy adhered to and adjusted as necessary. Reviewed site accident reports and ensured prompt corrective actions carried out. Conducted onsite health and safety training. Comfortable in both onsite/classroom environment for training large or small groups. Carried out safety inspections, ensured all customer safety notices were correctly displayed and all risk assessments were available for inspection by outside parties. Experience in liaising with Police/Fire Brigade.

Listed skills include Operations Management, Business Analysis, Business Strategy, Business Planning, and 43 others.