Michael Dowdell Email & Phone Number

Vista, California, United States

Small Breed Rescue of Southern California is an all-volunteer, non-profit, foster based organization funded by donations. We are dedicated to rescuing small breed dogs, small reptiles and select exotic pets primarily from public shelters and other rescues. Being committed to keeping administrative expenses low, virtually every dollar received goes directly.

San Diego

• C#.NET Core Software Development of Microservices/Windows Services, Automation, and Management Solutions to ensure Operations maintains Service Standards of Delivery.
• SQL/Cosmos Database Structure, Administration, Population and Deployment to support Data Driven Applications
• Website, Web Services, Windows Services, and Desktop Applications supporting Business Management Layers for Production Class Architecture.
• Legacy Systems Development and Support
• Agile Development Methodology

· Manage Technical Support department and direct their daily activities· Manage complaint handling system and adherence to our Quality System· Assist in deployment of new software releases to customer base· Producing and presenting metrics and analysis to Operations and Senior Team· Work closely with Aperio’s distribution partners· Monitor Technical.

* Manage team performance, ensuring SmartDrive’s local and remote teams exceed operations and market expectations, as well as individual and department performance standards.* Lead service discussions including post mortems and checkpoint.* Closely manage the firmware deployment process.* Cultivate an excellent relationship with the product management and.

Management of the Integration Engineering and Worldwide Technical Support departments for Entriq’s entire product line. Responsibilities include staffing, task prioritization, time tracking, departmental metrics, solutions evaluation, technical architect, customer advocate, systems troubleshooting and software development. Provided customer interface to.

• Manage, build and support internal Definity phone system, ethernet networking, mobile and desktop workstations, company wide backup, email servers, keyless entry and helpdesk for over 300 employees nationwide.
• Build, configure and support public web farm, mail servers and database cluster in multiple co-locations.
• R&D, System Configuration and Administrator of Lindows for Laptop as a viable client alternative to MS Windows.

• System Configuration of the Linux 7.2 package incorporating Apache/ PHP and MySQL• Documentation of the process needed to enable custom plugins within the PHP implementation• On-Site technical liaison to Buy.com on the implementation and potential throughput• Advised Clear Key of potential avenues to expand in order to improve market share and increase.

• Responsible for the creation and implementation of the business plan including Sales, Revenues, Gross Margin, Contribution, Profit, Financial Projections and Measurable Milestones.
• Designed and implemented a PERL/PHP based website with a SQL Database backend to fully automate all management, operation and sales transactions through various financial institutions.
• Initial marketing and on going advertising have been strategically placed within relevant outside indexes on a quarterly plan.
• Designed and implemented the first product lines series including manufacturing, inventory, shipping and customer support.

• Senior Engineer of the Professional Services team for Inktomi’s acquired Fast Forward Networks, duties included benchmarking released software, architect and propose client implementation, deployment, training, and sales support. • Team role in Professional Services engagements that successfully deployed Inktomi content distribution technologies into.

Gather requirements, design and deploy a fault tolerant streaming network of the top three platforms across three continents. Maintain each platforms feature set, promote scalability through modularization and quality through enabling telco style signaling.

Product Management/Development & System Administration of Microsoft 9x - NT2000, Linux & Unix to support research and integration of leading hardware and software solutions to maximize streaming efficiency. Projects range in language from HTML, DHTML, XML, SMIL, Perl, JavaScript, ASP, Visual Basic, & C++ as well as transports such as TCP, UDP, HTTP, MMS.