Michael Down

Michael Down Email and Phone Number

Technical Communicator @ Frontier Software
lightwater, surrey, united kingdom
Michael Down's Location
Ivanhoe, Victoria, Australia, Australia
About Michael Down

I am a tertiary educated and very experienced technical writer with skills in VBA and C#.I have worked on projects in transport, defence, government, retail, telecommunications, health and publishing. I am expert in Microsoft Office applications, Author-IT, Adobe FrameMaker, InDesign, Illustrator and Photoshop. I was a member of the S1000D Defense Interest Group.Recently I developed a C# plug-in to Author-It, using the Author-it API .NET Framework class library, that automates the generation of release notes from data in Azure DevOps fields.I am also a dab hand at VBA and can automate and add functions to Word and Excel.

Michael Down's Current Company Details
Frontier Software

Frontier Software

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Technical Communicator
lightwater, surrey, united kingdom
Employees:
483
Michael Down Work Experience Details
  • Frontier Software
    Senior Technical Writer
    Frontier Software Sep 2016 - Present
    Melbourne, Australia
  • Siemens Rail Automation
    Technical Writer
    Siemens Rail Automation Oct 2013 - Present
    Writing and updating workshop manuals, instruction sheets, data sheets, brochures, Installation and maintenance manuals.
  • Invensys
    Technical Writer
    Invensys 2009 - Oct 2013
    Melbourne, Australia
    Writing, illustrating and editing documents for railway signalling systems: workshop manuals, maintenance manuals, data sheets and instruction sheets.
  • Raaf
    Consultant
    Raaf 2007 - 2009
    Laverton
    Set up S1000D compliant, interactive web based Job Performance Aids (JPA). Wrote the standard for thier implementation in RAAF. Managed the creation of 2 JPAs: one on camouflage painting of aircraft another on alodine treatment of aircraft surfaces.
  • Kaz Contracted To Australia Post
    Senior Technical Writer And Editor
    Kaz Contracted To Australia Post 2000 - 2009
    Australia Post
    Documented the upgrade process for Post Sites to Windows XP. Documented their central systems. Provided support to Word users
  • Unisys
    Technical Writer
    Unisys 1996 - 2000
    Melbourne, Australia
    Documented retail systems for the Australia Post project. Wrote User Guides for NAB cheque reader system. Documented database and work procedures for RDNS.
  • Cybergraphic Systems
    Support Consultant
    Cybergraphic Systems 1994 - 1996
    Support, installations and training for Newspaper Cybergraphic's Newspaper Publishing System mainly used by News Limited. Installed operating systems, applications and hardware.
  • Telstra
    Facilities Consultant, Manager Publications
    Telstra 1985 - 1990
    As a facilities consultant I ensured that all the data communications, terminals and printers were working for the CABS and DCRIS projects' development teams. I also helped select new equipment for use by the developers and the end users of their projects.As Manager Publications I produced the TACOnews magazine as well as editing and co-ordinated the production of a suite of technical manuals.

Michael Down Education Details

Frequently Asked Questions about Michael Down

What company does Michael Down work for?

Michael Down works for Frontier Software

What is Michael Down's role at the current company?

Michael Down's current role is Technical Communicator.

What schools did Michael Down attend?

Michael Down attended La Trobe University, Latrobe University.

Who are Michael Down's colleagues?

Michael Down's colleagues are Nick Karanakolaou, Sreelatha Mangathil, Carlo Sollazzo, Syed Gulzar Hussain, Santhosh K G, Andrew Dibley, David Watts.

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