Michael Downs Email & Phone Number

Nampa, Idaho

Paso Robles

Talk with customers by phone or in person to receive orders for products.Solicit sale of new or additional products.Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.Determine make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in… Show more Talk with customers by phone or in person to receive orders for products.Solicit sale of new or additional products.Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.Determine make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.Identify and use appropriate company and/or customer pricing systems. Show less

Paso Robles, California

Delivery and installation services of appliances and bed/furniture systems.Inventory control, receiving and customer service.

Paso Robles, California

Training and coaching new and existing sales associates in sales techniques, dealing with difficult customers, and troubleshooting various problems. Provided leadership and training to newly hired store associates and continued to facilitate creative sales strategies, Sales of custom replacement and/or new construction doors and windows.Building custom quotes and take offs for customers per their blueprint schedules or other designs for whole house projects or simple… Show more Training and coaching new and existing sales associates in sales techniques, dealing with difficult customers, and troubleshooting various problems. Provided leadership and training to newly hired store associates and continued to facilitate creative sales strategies, Sales of custom replacement and/or new construction doors and windows.Building custom quotes and take offs for customers per their blueprint schedules or other designs for whole house projects or simple replacements.* Regularly make sales quotas.* Perform outstanding customer relationship management, ensuring educated clients, customized products and services and creative, turnkey solutions.* Maintained thorough knowledge of store merchandise to provide helpful advice to customers. Show less

Developed close and personal relationships with clients to ensure customer loyalty and retention. Ensured the highest levels of customer service and satisfaction. Acquired an expertise in customer service and "closing the sale". * Regularly made sales quotas. Rapidly mastered new product data.* Maintained responsibility for management of in-store promotional activities and advertising materials.* Contacted customers to notify them of special sales and new merchandise… Show more Developed close and personal relationships with clients to ensure customer loyalty and retention. Ensured the highest levels of customer service and satisfaction. Acquired an expertise in customer service and "closing the sale". * Regularly made sales quotas. Rapidly mastered new product data.* Maintained responsibility for management of in-store promotional activities and advertising materials.* Contacted customers to notify them of special sales and new merchandise shipments Show less