Michael Doyle Email & Phone Number

Toronto,Ontario

Executive oversight for next gen and legacy video product including Wave 3. Executive management for field operations, billing and revenue assurance, provisioning, and supply chain logistics for wire and wireless business units. Executive accountable for video product revenue management.

• Elected as Chairman of a international public wireless company. • Elected as a Board of Director and Executive Vice President of a $100 million annual revenue private company whose clients include Comcast, Time Warner, Charter, Cox, Cablevision, Bright House, and RCN. Accomplishments include increased revenue by 25% by identifying new business opportunities, reconfiguring marketing and communications tools, rebranding initiatives, identifying and providing executive corporate relationships and presentations. • Established agreements with three companies in the foreign language content, healthcare, music and entertainment areas. Work with executive teams in formulating business strategy, creating business plans, indentifying funding sources and assisting in bringing products to market in a profitable manner.

• Successfully led $8 billion annual revenue division with 5.5M subscribers & 18,000 employees achieving a 45% cash flow margin while growing free cash flow by double digit percentages 24 consecutive years.• Increased average revenue per basic customer adding 3.3 million high speed internet customers & a 24 month growth of telephone from 33,000 customers to 1.2 million using new technology through the launch of "triple play" products (high speed internet and telephone).• Directed the upgrade of 180,000 miles of a fiber & coax cable network & master control facilities enabling the launch of new products leveraging a $1 billion annual capital budget.• Developed and implemented employee communication tools to include; face-to-face meetings, creating a dedicated television network & interactive newsletters. Voted best places to work in Delaware, Massachusetts, and New Hampshire.• Improved expenses & customer care statistics by reengineering and reorganizing the infrastructure resulting in faster call answering, better sales & retention results and higher customer satisfaction.• Improved field level performance for all technical personnel by developing a published measurement tool of new standards which employees were coached to achieve. • Created a business services team to market, sell, & service the small business community leading to 215,000 regional accounts generating $160 million in first year revenue.• Grew the advertising sales business by double-digit cash flow growth for 24 consecutive years through the creation of regional interconnects and increasing the number of networks.• Chairman of the Management Board of New England Cable News, a 50/50 partnership between Comcast & the Hearst Corporation creating a bridge between the cable and broadcast industries.• Rebuilt & revitalized the Charleston, SC cable system and customer base after the devastation from Hurricane Hugo. Left with only 1,000 customers, one year later customers exceeded 72,000.

• Created, designed, and implemented an original television concept of a 24 hour regional television network with an emphasis on live and interactive issues related programming and local and regionally produced sports • Grew the network from a launch of 1 million homes to over 9 million receiving households• Launched in 12 Northeast and Mid-Atlantic states in major demographics including and around major cities of New York, Boston, Philadelphia, Pittsburgh, Washington DC, and Baltimore.• Built television studios in Philadelphia, Boston, Washington DC, New Jersey, Wilmington, and Baltimore for incorporation of local guests and more localized programming.• Designed and constructed a complete fiber-optic delivery system for network wide television content resulting in the elimination of engineering expenses for cable transmission facilities.• Created a new category of Video on Demand called Get Local in which localized television content is edited and distributed on a video on demand server. Views exceed 13 million per year.• Early adopter of Internet linkage to the CN8 video content which promoted multi channel access.• Created Comcast Newsmakers in 1983 and 25 years later the network interviews 5,500 community leaders and public officials annually contributing towards the transfer and renewal of 1,300 municipal franchise agreements. Newsmakers is now seen in over 22 million Comcast homes nationwide.