Michael Duell Email & Phone Number

Sunderland, Gb

Sunderland, England, United Kingdom

Sunderland, England, United Kingdom

Sunderland, United Kingdom

Totum sport is a 100% natural supplement designed to take your performance to the next level.Only Totum Sport provides your body with the complete 78 electrolytes in the correct proportions that your cells need to function effectively. It enhances nutrient uptake at a cellular level to replenish glycogen stores and amino acids to improve recovery time for enhanced performance.The nutrient-rich solution is transported under carefully controlled conditions to our pharmaceutical grade laboratories. It then undergoes a cold-microfiltration process to ensure absolute sterility and safety. Maximum quality assurance is ensured at all times. Every batch is tested three times; when entering the Laboratories, after filtration (to test pH and salinity), and before going out to the consumer. Each batch is also tested and approved by Informed Sport, ensuring it is safe for athletes to take. It is then packaged to best practice according to EU GMP guidelines. This is to a far higher accreditation level than is required for food supplements.Totum Sport is harvested below huge plankton blooms in nutrient-dense areas of the Oceans. The plankton blooms, energised by photosynthesis, convert the 78 naturally-occurring inorganic elements into fully bioavailable minerals and trace elements to support your cells. The nutrient-rich solution is then carefully transported to the pharmaceutical-standard facility where it undergoes cold-microfiltration before packaging. Our sachets are specially lined to preserve the nutritional properties, prevent contamination, and are ready for you to drink.Totum Sport is the only sports product of its kind on the market.

Sunderland, United Kingdom

Newcastle Upon Tyne, United Kingdom

I deal with over 100 customers per shift in a fast paced, high-pressured environment. I deal with customers and customer queries, ranging from taking a bet to dealing with complaints. I am trusted with large amounts of cash and to this date I have never had any discrepancies when doing a Z report.

Sunderland, United Kingdom

Newcastle Upon Tyne, United Kingdom

I have built the majority of the content for the Unite website from scratch, I am also trusted in the running, administering and planning all things digital from the website to the social media accounts to the online shop. I’ve grew the companies Twitter follower base from 700 to 2,200 and the Facebook page from 5 likes to 730 likes. My duties include: Liaising with clients: • Network at least once a week with around 25 other local businesses • Go out to meet clients and talk them through our products and services. Social and Digital Media management: • Plan and administer all of Unites social media accounts; Twitter, Facebook, Instagram, YouTube, Google+ and Pinterest. • Use social media managing platforms such as; Tweetdeck, Hootsuite, Sprout and Buddymedia daily • I make sure that all platforms are busy with engaging content with the tone of the business being prevalent in each social media update. • Design and create engaging and sharable content through programmes such as; Photoshop, Prezi, Haiku Deck, Twitshot and Thinglink. • Produce monthly reports on the effect of our social media strategy, I mainly look into analytics and the effect the social media campaigns have had on the business. • Design and create weekly Photoshop advertisements tying in with the companies social media strategy • Create weekly email marketing campaigns of latest news and offers using MailChimp Website Management: • Manage the whole Unite website; this includes the online store and online ticketing system. • Created all of the content for the Unite website, making sure the companies tone and message is prevalent throughout. • Use Google Analytics and Bing Webmaster tools on a daily basis to monitor website views in conjunction with Social Media strategies. Administration: • Complete a monthly bill run for all customers • Complete the monthly direct debit collections.

Sunderland, United Kingdom

In my most recent job I work as a Virtual Learning Environment Support Officer for the University of Sunderland. This is a demanding job and it is a very customer service based job. I deal with service users constantly through the means of email, telephone, in person and through Microsoft System Manager Console. I use Microsoft Service Manager console, Jira and Confluence to log jobs and help prioritise the queries. In a team of 6 of currently contribute to 52% of all administration work, dealing with over 1000 queries. I also write help guides and FAQs for staff and students and guides on how to use University systems such as Kit-cat, the universities catalogue system. I access the Student Record System (SITs) this is complex, confidential data; I use SITs to see what courses a student is enrolled onto and to check if modules are populated correctly. I am an expert in many other University platforms such as e-Portfolio (Mahara), Interactive Whiteboards (SMART Board), Media Streaming service (Helix) and digital content repository (Equella.)I deliver training to staff on both a one to one basis and in groups; training usually consists of developing the staffs IT skills and skills in using the Universities virtual learning environment. I have assisted in the migration of key data and users from the Universities old e-Portfolio system to the new e-Portfolio system. I have worked in a team using the media streaming service in order to stream the 2014 winter graduations, which were viewed worldwide.

Sunderland, United Kingdom

This role entailed working in a high-pressured, social environment where I dealt with different types of people with different personalities. There was also a lot of trust put upon me in this line of work. I was trusted with a starting float of £600 and I was responsible for doing a Z report and cashing up at the end of every shift, making sure the till, takings and float amounts were correct. I was responsible for unlocking and locking the premises daily, ensuring that the premises are safe, clean and tidy. I was responsible for serving customers in accordance with relevant service standards. Interaction with customers was constant so this has made my customer service skills and people skills excellent.

Sunderland

This role consisted of being in charge of the development of a website for a local bathroom company, which shipped products nationwide. I was dealing with customers, couriers and suppliers on a daily basis, via email, telephone and in person. I redesigned the branding of the company and created logos, banners and advertisements for the company using Adobe Photoshop. I created advertisements for the company using Adobe Acrobat. I used social media to raise and maintain the companies profile as well as interacting with customers. I worked in a team during the design process of building the website and had monthly meetings with website developers & company directors. I built contacts and working relationships across the company and with their customers/wholesalers using excellent verbal/written skills. I sorted and organised all office admin work; used Microsoft Excel to work out monthly profit margins; processed and dispatched orders to destinations on time; and used the ‘shop cart’ to upload and amend products. I was also responsible for organising deliveries to customers, this would include organising a date for delivery with the supplier and a pick up time with the courier, excellent organisation skills were needed.

Bachelor'S Degree, Media Production (Video And New Media), 2:1

• Created and maintained three different websites, which include my own content (using WordPress). My latest website is.

Btec, Ict, Distinction*