Michael Duff Email & Phone Number

Suzhou

The worlds number one High end Quality professional massage / cosmetic products

Key mile Stones, over the last 20 monthsMay 2009 Promoted to Director of Manufacturing (Report to Director of Global Operations)Responsible for both Battery Pack assembly & Powder manufacturing plants.Total subordinates :- 422Increase capacity to $150M Annual revenue within 8 months.Managed a factory capacity plan of $4.6M investment, managing to save $1.6M through key set objectives and improvement programs.Liaison with machine / equipment suppliers globally for new equipment & onsite support.Implemented automatic daily reporting for every process for Pack & Powder.Control daily production planning and scheduling base on forecast and actual demand for Pack and Powder production.Oversee facilities responsibilities from maintenance schedules to spare part inventory control.Responsible for Yield improvement programs, taking the Yields up to 99%, from 70%.Improved machine efficiencies through continuous improvement programs & Lean activities without increasing floor space.Control of departmental expenditure and responsible for setting up budgets and capital requirements.Liaison to customers in Asia for equipment support and raw material improvements.Implemented ICT, UFCT & FFT from vendors side and Valence IQC & finished goods.Worked closely with key customers on PCBA design and manufacture.Liaison with Product Engineering to introduce new product range into full production (NPI).Implemented local training programs for all key staff.Implemented SOP / SIP and SMP for all processes, allowing process duplication and easier training tools for new operators.Implemented MCR/MCO procedure for all manufacturing activities.Followed ECR/ECO procedure for all new products.Worked in Unison with Quality to engrain a culture of 6 sigma control in both processing plants.Currently covering the role of Manufacturing Engineering Manager.Involved in TS16949 implementation, due for completion Early 2010.

Key Mile Stones, while working in Asia.Oct 2006 Promoted to New Product Development ManagerResponsible for the Product Development department in Suzhou, China as a cross functional team. Responsible for New Product Roadmap.Implementing 3 Phase Development process project tracking format.Formulate short, medium and long-term plans for the department.Establish targets and performance measures to monitor progress. Control of departmental expenditure and responsible for setting up budgets and capital requirements.Liaison to customers in Asia for direct design and technical support.Filed patents since Oct 2006 - 3.; 2006 Took on role as Technical Support Manager for all Products manufactured in Suzhou China Plant.Developed and set up the Technical Support Department.Recruitment and training plans.Setting up monthly objectives/targets.Budgeting and capital reviews.Work closely with Key customers including visits.Dealt with customer complaints/concerns and helped set up internal user system for faster response time.Planning and review of continuous improvement programs in regards to cost, enhance product quality, communications and ensure customer satisfaction.Lean Manufacturing techniques and Six Sigma.Setup Key Monthly Metrics.; of the UK Facility to our new Suzhou, China locationOverseeing of Equipment transfer - from UK to ChinaBecame Knowledgeable of China customs regulations and material handbooks.Set up product lines, training the Engineers/Technicians and Key staff.Recruitment of Managers / Engineers. (Job fairs, Shanghai, Nanjing & Suzhou)Handover of the Engineering Department functions to all local staff. Implementation of global and local objectives.

Grangemouth, Scotland. Work included the training and supervision for new personnel in all aspects of pipe-laying. Responsible fortime keeping and monitoring materials issues. Team projects were carried out on certain pipeline crossings, such as roads & rivers. Safety was a key aspect, and was high priority on electrical & mechanical machines.

Education record

Vision systems & implementation

Education record

18 week course in CAD systems, ranging from network systems to stand alone PC's. Gained extensive knowledge of AutoCAD r12, DIAD Solid.

Beng (Hons), Electrical &Electronic Engineering

Education record

Diploma, Electrical & Electronic Engineering

Newcastle-upon-Tyne BTEC Ordinary National

Education record

Beng (Hons), Electrical & Electronic Engineering