I seek to use my extensive software and sales engineering expertise in a dynamic team to develop leading edge, innovative commercial solutions that will challenge and inspire. My demonstrated expertise and experience encompasses the full scope of roles within the software development life cycle and the commercialisation of innovative and interactive contact solutions including, but not limited to: Virtual Assistants (both chat and voice bots), Artificial Intelligence, Interactive Voice Response (IVR), Natural Language Speech Recognition (NLSR) & Speaker Verification.Summary of ExperienceSoftware Development Lifecycle (SDLC) - 26 yearsNatural Language Speech Recognition (NLSR) - 22 yearsVoice Biometrics - Speaker Verification / Speaker Identification - 20 yearsInteractive Voice Response (IVR) - 26 yearsRelational Databases, logical & physical design, SQL - 21 yearsSoftware Team Leader / Systems Architect - 21 yearsComputer Telephony Integration (CTI) - 21 yearsVoice over Internet Protocol (VoIP) - 17 yearsWeb Development - 20 yearsMobile App Development - 14 yearsVirtual Assistant Development - 10 years