Michael E Randle Email & Phone Number

Melbourne, Victoria, Australia

Doncaster, Melbourne

Melbourne Cbd

Business systems support

Melbourne, Australia

Physically audit desktop assets and software across the State; Review and validate all audit data collected; Document and mitigate all data quality issues; Assist in developing deployment processes and documentation; Assist end-users with Pre-deployment activities; Undertake SOE deployment onto end-user PCs (~4,000) in accordance with documented deployment process. Provide post-deployment end user support, ensuring desktops are operational and meet end user requirements; Ensure that all issues… Show more Physically audit desktop assets and software across the State; Review and validate all audit data collected; Document and mitigate all data quality issues; Assist in developing deployment processes and documentation; Assist end-users with Pre-deployment activities; Undertake SOE deployment onto end-user PCs (~4,000) in accordance with documented deployment process. Provide post-deployment end user support, ensuring desktops are operational and meet end user requirements; Ensure that all issues are communicated and documented; Engage in a complex multi-party stakeholder environment, including maintaining an active and effective relationship with the primary vendor (CenITex) to ensure fulfilment of contractual obligations and acceptance criteria. Show less

Melbourne, Australia

Data analysis and reporting using SQL Management Studio and advanced excel features; Areas of analysis and reporting included Adobe and Microsoft licencing, IT service privider billing and budget breakdowns, hardware and software audit and asset validation.

Melbourne, Australia

Project management; Consultation; Research; Manage the phase-out of firewood permit sales agents in line with new government policy; Manage legal and financial instruments that enable forest produce licensing; Interpret and apply legislation; Coordinate land divestment and land tenure changes; Seek legal advice related to agreements, licences, permits and contracts; Coordinate annual CPI indexation of forest produce royalty rates; Write briefs, correspondence, and memos for senior management… Show more Project management; Consultation; Research; Manage the phase-out of firewood permit sales agents in line with new government policy; Manage legal and financial instruments that enable forest produce licensing; Interpret and apply legislation; Coordinate land divestment and land tenure changes; Seek legal advice related to agreements, licences, permits and contracts; Coordinate annual CPI indexation of forest produce royalty rates; Write briefs, correspondence, and memos for senior management, the Secretary and the Minister; Assess Timber Harvesting Operators Licence applications and issue licences. Show less

Melbourne, Australia

Forest Produce Sales System (FPSS) Administrator, Custom SQL database application for managing forest produce licensing and permitting; Accountable forms distribution and management; System fixes, enhancements and testing; Manage state-wide network of firewood agents; Liaison with application host specialists; Coordinate annual renewal of commercial licences; Negotiation with key stakeholders; Coordinate Native Title impact on public land leasing and licensing; Manage annual CPI increase of… Show more Forest Produce Sales System (FPSS) Administrator, Custom SQL database application for managing forest produce licensing and permitting; Accountable forms distribution and management; System fixes, enhancements and testing; Manage state-wide network of firewood agents; Liaison with application host specialists; Coordinate annual renewal of commercial licences; Negotiation with key stakeholders; Coordinate Native Title impact on public land leasing and licensing; Manage annual CPI increase of royalty rates for forest products; Technical support for system users state-wide; Develop procedure documentation and staff training; Data analysis and reporting; Accounts payable and receivable coordination and issue resolution. Show less

Melbourne, Australia

Provide coaching and technical support to internal and external clients by phone, email, remote connection and face-to-face; Nightly data processing; Maintain CRM records; Write tech support articles; Knowledge of Australian Stock Market; Research and write custom technical indicators and filters; Assisted in implementing client service sprint system; Developed new Heat category system; Well developed customer service skills; Prepare daily client emails; Record, prepare and upload weekly flash… Show more Provide coaching and technical support to internal and external clients by phone, email, remote connection and face-to-face; Nightly data processing; Maintain CRM records; Write tech support articles; Knowledge of Australian Stock Market; Research and write custom technical indicators and filters; Assisted in implementing client service sprint system; Developed new Heat category system; Well developed customer service skills; Prepare daily client emails; Record, prepare and upload weekly flash video; /Assisted in successful major software upgrade and rollout; Show less

Certificate Iv In Cyber Security, Cyber/Electronic Operations And Warfare

Education record