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Michael Ebert Email & Phone Number

Rules and Standards Analyst at Payments Canada
Location: Ottawa, Ontario, Canada 6 work roles 2 schools
1 work email found @eds.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Payments Canada
Role
Rules and Standards Analyst
Location
Ottawa, Ontario, Canada
Company size
281 employees

Who is Michael Ebert? Overview

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Quick answer

Michael Ebert is listed as Rules and Standards Analyst at Payments Canada, a company with 281 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at eds.com and a matched LinkedIn profile for Michael Ebert.

Michael Ebert previously worked as Senior Advisor at Export Development Canada | Exportation Et Développement Canada - Edc and Business Operation Manager at Hp Enterprise Services. Michael Ebert holds Bachelor Of Business Administration, General And Marketing from Bishop'S University.

Company email context

Email format at Payments Canada

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{first}.{last}@eds.com
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Profile bio

About Michael Ebert

A fluently bilingual, motivated, results-driven business operations executive with more than 16 years of experience managing business operations for large organizations. Proven financial analysis and operations acumen through strategic planning in order to optimize company value, maximize cash flow, and minimize risk and cost. An approachable, dynamic and collaborative leader with an extensive track record of leading high performing teams delivering exceptional results. Consistently exceeds performance through insightful financial forecasting, delivering exceptional shareholder returns, and innovative process improvements.Areas of Expertise:Business Analysis• 10 plus years experience in leading BPI initiatives in order to improve process quality, increase operational efficiency resulting in improved customer experience• Analyzing and answering complex problems using thorough, systematic and logical approach• Experience at examining issues from multiple viewpoints and analyzing information for the best solutionOperations Management• 15 plus years experience as a leader in managing operations including complex service level delivery and disaster recovery planning• responsible for supporting the delivery of business initiatives, understanding, identifying, and analyzing business and technological issues• focus on delivering multiple outcomes with highest quality and customer satisfactionFinancial Acumen• 15 plus years in financial reporting, analysis and reporting• Ability to understand financial performance metrics• Budget preparation and implementation• Business case development and applicationLeadership Style• Proficient at encouraging and building mutual respect and displaying sensitivity in difficult situations• Ability to make difficult decisions and produce quality work without error in stressful or time sensitive situations• Comfortable preparing and presenting updates for senior management• Collaborative decision making and mentorship

Listed skills include Management, Leadership, Call Centers, Project Management, and 15 others.

Current workplace

Michael Ebert's current company

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Payments Canada
Payments Canada
Rules and Standards Analyst
ottawa, ontario, canada
Website
payments.ca
Employees
281
AeroLeads page
Company profile
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6 roles

Michael Ebert work experience

A career timeline built from the work history available for this profile.

Rules And Standards Analyst

Current
Payments Canada

Ottawa, Ontario, Canada

Apr 2023 - Present

Senior Advisor

Export Development Canada | Exportation Et Développement Canada - Edc
  • Responsible to provide governance and framework around problem solving for Financial Operations teams.
  • Accountable for managing Continuous Improvement tracker and ensuring applicable processes are respected
  • Acted as coach/mentor for Financial Operations team members to develop problem solving capabilities
  • Responsible for creation and presentation of weekly and monthly reporting on hours saved to senior management.
Jan 2019 - Jan 2022

Business Operation Manager

Hp Enterprise Services
  • Direct management of overall retail debt operations on behalf of Bank of Canada client
  • Operations management includes overseeing daily service delivery of contact centre and back-office operations, directing client change requests, and conducting information management reporting
  • Provide direct leadership to team of business analysts and business operations subject matter experts.
  • Deliver over 30 service level requirements which consist of contact centre services, back-office services, as well as coordination and planning requirements
  • Oversee $15 million annual financial budget within a monthly 3% variance.
Sep 2001 - Aug 2017

Specialized Support Supervisor

Hewlett-Packard

Reporting to the Operations Manager for Registry, performed supervisory duties including planning, scheduling and monitoring the daily operations of a production workforce of 20 staff in the Transfers and Exchanges unit. Accountable for delivery of established service level requirements.Increased customer satisfaction by implementing initiatives that.

Sep 2001 - May 2002

Team Leader

Bank Of Canada

Realigned work processes in order to meet service standards. Developed highly visible, regularly updated, performance indicators as per direction from senior management. Incorporated performance targets in individual performance agreements by setting clearly defined individual and team goals in the unit that were at the same time challenging and.

Jul 1999 - Sep 2001

Customer Service Representative

Bank Of Canada

Responded to bondholder inquiries regarding lost bond, interest payment and miscellaneous inquiries.

Jan 1997 - Jul 1999
Team & coworkers

Colleagues at Payments Canada

Other employees you can reach at payments.ca. View company contacts for 281 employees →

JB Jennifer Buter Jennifer Buter Colleague at Payments Canada Ottawa, Ontario, Canada, Canada View → DY Derek Young, Pmp Derek Young, Pmp Colleague at Payments Canada Greater Ottawa Metropolitan Area, Canada View → EH Erik Humphrey Erik Humphrey Colleague at Payments Canada Ottawa, Ontario, Canada, Canada View → NO Neil Ortlieb Neil Ortlieb Colleague at Payments Canada Greater Toronto Area, Canada, Canada View → DC David C. David C. Colleague at Payments Canada Spencerville, Ontario, Canada, Canada View → BO Babatunde Oduola Babatunde Oduola Colleague at Payments Canada Canada, Canada View → MF Marc-Andre F. Marc-Andre F. Colleague at Payments Canada Ottawa, Ontario, Canada, Canada View → ME Matt Edirisinghe Cpa Matt Edirisinghe Cpa Colleague at Payments Canada Canada, Canada View → DK David Kerlovich David Kerlovich Colleague at Payments Canada Ottawa, Ontario, Canada, Canada View → SS Sanjay Sharma Sanjay Sharma Colleague at Payments Canada Waterloo, Ontario, Canada, Canada View →
2 education records

Michael Ebert education

Diploma, Collegial Studies

Commerce - Heritage College Cegep

PROFESSIONAL DEVELOPMENT / TRAINING 7 Habits of Highly Effective People Coaching / Mentoring Lean Six Sigma for Leaders Project Management.

FAQ

Frequently asked questions about Michael Ebert

Quick answers generated from the profile data available on this page.

What company does Michael Ebert work for?

Michael Ebert works for Payments Canada.

What is Michael Ebert's role at Payments Canada?

Michael Ebert is listed as Rules and Standards Analyst at Payments Canada.

What is Michael Ebert's email address?

AeroLeads has found 1 work email signal at @eds.com for Michael Ebert at Payments Canada.

Where is Michael Ebert based?

Michael Ebert is based in Ottawa, Ontario, Canada while working with Payments Canada.

What companies has Michael Ebert worked for?

Michael Ebert has worked for Payments Canada, Export Development Canada | Exportation Et Développement Canada - Edc, Hp Enterprise Services, Hewlett-Packard, and Bank Of Canada.

Who are Michael Ebert's colleagues at Payments Canada?

Michael Ebert's colleagues at Payments Canada include Jennifer Buter, Derek Young, Pmp, Erik Humphrey, Neil Ortlieb, and David C..

How can I contact Michael Ebert?

You can use AeroLeads to view verified contact signals for Michael Ebert at Payments Canada, including work email, phone, and LinkedIn data when available.

What schools did Michael Ebert attend?

Michael Ebert holds Bachelor Of Business Administration, General And Marketing from Bishop'S University.

What skills is Michael Ebert known for?

Michael Ebert is listed with skills including Management, Leadership, Call Centers, Project Management, Strategy, Coaching, Six Sigma, and Employee Training.

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