Michael Eigbadon Email & Phone Number

Miami/Fort Lauderdale Area

• Operational data collection and analysis from diverse sources to uncover trends and patterns, thereby supporting strategic decision-making and enhancing performance and efficiency. • Adherence to legal and regulatory requirements while maintaining data accuracy and integrity.

Miami, Florida, United States

• Directed project and release management, ensuring timely, quality delivery of product development projects, aligning with business goals, and managing release cycles.• Oversaw regulatory compliance and legal navigation, implementing policies for platform integrity and reduced legal risks.• Led daily operations of Spewhub.com and Litzapp.com, coordinating cross-functional teams, managing resources, and overseeing operational efficiency.• Managed financial planning and budgets, supervised customer relations to enhance satisfaction, provided strategic leadership to the team, optimized operational processes for efficiency, and engaged with stakeholders for transparent reporting.• Assisted in the development of SpewHub's SMS API with Laravel for robust messaging and a Vue.js dashboard; utilized AWS for scalable, secure infrastructure.• Implemented comprehensive security and engineered a flexible API for seamless external integration• Assisted in Litzapp's creation, using PHP and Laravel for backend, ReactJS for a dynamic front-end. • Built scalable Laravel architecture, optimized for high traffic with enhanced security.

Benin City, Edo State, Nigeria

• Implement and maintain data management systems using platforms like PostgreSQL for database management and Apache Hadoop for handling big data, ensuring data integrity, security, and compliance with healthcare regulations.• Conduct healthcare analytics to improve patient care and operational efficiency, using statistical software (R, Python with libraries like Pandas, NumPy, SciPy) and machine learning frameworks (TensorFlow, scikit-learn) for predictive modeling and trend analysis.• Develop clinical decision support tools leveraging Python or R for backend algorithms, and software like Tableau or Power BI for interactive dashboards, assisting medical staff in evidence-based decision making and enhancing patient outcomes.• Apply natural language processing (NLP) techniques using tools like NLTK or spaCy in Python to analyze patient feedback, identifying key themes in patient experience and satisfaction to inform service improvements.• Utilize statistical software and business intelligence tools (R, Python, Tableau, Power BI) for generating comprehensive reports on hospital performance metrics, ensuring the alignment with reporting requirements and fostering a data-driven culture within the hospital for strategic decision-making.

Edo State, Nigeria

• Collecting and arranging healthcare information.• Examining information to aid in providing superior healthcare administration and judgment.• Employing healthcare data to meet managerial objectives.• Familiarizing oneself with data preservation and data distribution techniques.• Exploring information to discover regularities and tendencies.• Familiarizing oneself with healthcare organizational operations.• Applying various data sources for evaluations.• Transforming information into actionable intelligence that is simple to comprehend.• Creating summaries and demonstrations.• Conveying analytical insights into leadership• Conveying analytical insights to the business leadership.

London, United Kingdom

1. Documented the 22 systems the BMJ Marketing Department uses to interact with customers, detailing system function, system-data ownership, system data architecture, and system data quality for the first time in the BMJ. This also included documentation of the Data Exchange among the 22 systems, and how data in these systems is fed into the Single Customer View (SCV) system.2. Customer segmentation analysis to create target markets, and the development of customer profiles.3. Investigate and resolve data quality issues as regards data integrity, accuracy, completeness, availability, and frequency. This also involved redesign of processes and the implementation and analysis of KPI’s to ensure data quality.4. Requirement gathering, redesign and UAT of the Single Customer View system's Data Quality Metrics section, which provides real-time a gap analysis of the quality of data fed into the SCV from the other 22 systems.5. Creation of marketing opportunities via the development of an Access Denials list which enables Customer Services and Sales identify customers that have unsuccessfully attempted to access paid content within our online journals.6. Introduced a collaborative system of logging, monitoring and resolving Customer/User Data Quality Issues in the BMJ using Google Forms7. Providing the Marketing teams with the campaign selections directly from the marketing data warehouse.8. Performance analysis of campaign effectiveness, and analysis of product performance.9. Production of a BMJ Customer/User Data Landscape Diagram based on the Data Exchange Document.10. Management of Master data, metadata, Reference data and data mapping. 11. Comply with the Data Protection Act and Privacy and Electronic Communications Regulations by overhauling BMJ’s marketing permissions and unsubscribe structure

London, United Kingdom

1. Management of release cycles: ensuring that new functionalities and fixes are properly documented in HP Quality Center, tested (pre-release), fed back, tested (during release), documented, and approved for the Go Live.2. Analysis of customer and usage data for customer profile development and customer behavior segmentation.3. Management, analysis and reporting of the Shell FuelSave Partner’s sales funnel data to enable forecasting.4. Managed the telematic system ordering and installation process. This also included the design and update of the Business-to-Business and Business-to-Customer processes for vehicle admission, telematic system ordering, and installation; this involved change management (data, cultural, and business).5. Performance analysis and reporting of the ordering and installation processes to assure quality by removing waste to ensure a more effective flow system in line with Operational Excellence principles, and to determine the overall performance of the processes based on set Key Performance Indicators (KPI).6. Management, analysis and reporting of the customer invoice data for the 13 EU countries that FSP operates in.7. Analysis of stakeholder requirements for the purposes of Change Requests and System Service Improvements. 8. Worked with our 3rd party providers, account managers, and customers to manage and coordinate FSP's telematic order and installation supply chain all over Europe.9. User Acceptance Testing (UAT) of fixes, new functionalities, and new systems. 10. Content Management using Microsoft SharePoint. Analysis and reporting using SQL Server Management Studio and Excel.11. Providing 2nd Level Support to the Sales Support Team and the Customer Service.

London, United Kingdom

• Data analysis of Library usage to enable periodical planning• Maintaining resource records and user records in the library database using the Talis Alto Information System• Providing specialized IT support and assistance to library users

Nigeria

• Fault Analysis: Analysis of ticket data in order to aid operational fault prioritization.• Downtime Data Reconciliation: Involved the extraction of downtime data from monitoring tools, and reconciling it with Ticket data for invoicing purposes.• Fuel Consumption Analysis: Analysis of network fuel consumption by generators in Network stations.• Requirement Analysis and UAT: User Acceptance Testing of network monitoring software

Nigeria

• Data Analysis of Network Performance• Coordinating maintenance of repeater stations• Coordinating deployment of equipment within the network

Master Of Science - Ms, Global Finance

Master Of Science - Ms, International Business

Global Economics, Political Organizations & Treaties Global Business Strategies International Business Management Capstone International.

Master Of Science - Ms, Logistics, Materials, And Supply Chain Management

Logistics Management and Transportation International Logistics Import/Export Practices Distribution and Inventory Process Management.

Master Of Arts - Ma, Human Resources Management/Personnel Administration, General

Staff Development and Training Employment Law Compensation and Benefits

Master Of Business Administration - Mba, Business Administration, Management And Operations

Managerial Accounting Business Commuincation Management Business Strategies and Policy Decision Making Managerial Economics Finance.

Master Of Science - Ms, Management Information Systems, General, Distinction

Bachelor Of Engineering (B.Eng.), Electrical And Electronics Engineering

Bachelors in Electrical Engineering