Michael Elder Email & Phone Number

Prospect, KY, US

New Albany, Indiana, US

A Merchant Investment Management partner.

A Certares LP Portfolio Company (Private Equity).

Fort Lauderdale, Florida, US

• Tapped to helm a three-member team to lead revenue and commercial finance strategy as direct report to divisional COO. Oversee revenue and commercial finance planning and management for seven vessel fleet spanning.
• Grew product segment and sales team engagement and retention via compensation and benchmarking analyses.
• Cultivated high-performances sales teams via monthly tracking and reporting of KPIs, sales revenue, and performance vs. targets. A Crestview Partners Portfolio Company (Upper Middle Market Private Equity).

Fort Lauderdale, Florida, US

• Elevated to direct American Queen Voyages’ financial analysis/modeling and cash management initiatives reporting to CFO. Built proforma scenarios, budget, cash, revenue, iterative, and ad-hoc models to align multi-year.
• Retained revenue via using industry research and competitive analyses to spearhead 2020/2021 COVID-19 email campaign, which achieved 50% client acceptance of 125% FCC on future cruises in lieu of cancellations/refunds.
• Increased reservation retentions 10% retaining increased revenue via distribution of strategic scripting.

Fort Lauderdale, Florida, US

• Managed revenue target across seven vessels and four channels as liaison to Sales SVP and CMO. Provided research and data driven solutions during operational shutdown innovating pricing strategies and processes.
• Created incremental revenue opportunity via build out of revenue management programs.
• Generated incremental EBITDA through consultative meetings, pricing and messaging strategies.
• Drove enterprise agility partnering with technology team to include operational metrics within Power BI.

Louisville, Kentucky, US

• Managed monthly staffing model consultation for seven of Humana’s pharmacy/specialty lines-of-businesses (LOBs) channeling productivity data to model and advise on workforce allocation and needs for ~3,500 associates..
• Maximized outcomes and client loyalty via design of four customized staffing models for customers across seven departments.
• Saved $3M via workforce modeling, which decreased call center nurses’ time on calls.
• Reduced customer complaints building connected high-performance teams via weekly check-ins.

Bowling Green, Kentucky, US

• Equity partner of high-growth practice partnering with attorneys on settlement planning for injury victims while managing subsidiary, Panoptic Financial Group, directing investment and financial planning, compliance.
• Decreased firm’s expenses and fees ~60% increasing its profitability ~2x via building strategic process and compliance efficiencies and alliances.

New York, NY, US

• Associate advisor for regional financial advisory practice reporting to founder. Firm managed assets greater than $1 billion with locations in Kentucky, Ohio, Michigan and Connecticut.
• Consulted corporate executives (including C-Suite) in areas of executive compensation – Pension, Stock Options, Deferred Compensation and Employment/Early Retirement Contract Review.
• Created, presented and partnered with senior leadership.

Minneapolis, MN, US