Michael Elgin Email & Phone Number

Portland, OR, US

Vancouver, Washington, United States

- Exercise independent judgment and discretion while handling confidential materials in collaboration with Legal and Engineering departments.- Partner with cross-functional teams and external service providers to ensure positive outcomes for both the company and its clients.- Lead weekly meetings with Legal and Engineering teams to discuss new injury.

Vancouver, Washington, United States

- Document each new case in the Executive Response Team spreadsheet using Excel.- Send introductory emails to new clients, acknowledging receipt of their complaints and providing availability for calls.- Identify whether client issues are software-based or hardware-based, collaborating with the tech or App Support teams to determine the best solutions.

Vancouver, Washington, United States

- Assisted customers with orders for replacement parts and recorded all interactions in customer files.- Provided troubleshooting assistance for equipment issues, maintaining above-average stats and KPIs to meet department goals.- Responded to email inquiries within a three-business-day SLA.- Collaborated with the tech team to verify correct replacement.

Portland, Oregon, United States

• Ensured food quality by cooking and prepping food to order, following kitchen procedures
• Monitored food waste and inventory levels, resolving food quality issues
• Supported a strong team dynamic between back of house Crew and front of house Crew
• Developed Crew members to be future Kitchen Leaders

San Diego, California

• I delivered exceptional care to clients in their homes, prioritizing safety, order, and client enjoyment.
• Assisted in executing personalized weekly schedules and care plans.
• Provided personal companionship and emotional support to each client.
• Handled administrative functions, including documenting task completion and reporting changes.

Associate'S Degree, Communication And Media Studies (Transfer Program)

High School Diploma