Michael Escorcia Email & Phone Number

Ft. Lauderdale, Fl

• Interact with and assist customers • Answer telephone in regards to office and sale inquiries• Assist in merchandising procedures• Maintain professional demeanor• Assist with training of equipment to incoming workers• Cashier• Customer Service Representative • Maintaining incoming and outgoing calls on a multi-line switchboard system• Stay up to dates with both hardware and software updates• Maintain a balanced cash box• Maintain office appearance to current standards• Possess ownership mentality

Baptist Hospital, Miami, Fl

• Deliver/Pick up any equipment rented my hospital• Maintain a professional demeanor at all times• Educate nurses on usage and maintaining of equipment when necessary• Determine and demonstrate understanding of patient’s needs• Respond and resolve customer requests concerns regarding beds and all other equipment.• Provide an inviting environment for the customers by maintaining a neat and clean area• Adhere to all company policies procedures & safety standards• Stay up to date on product information by completing training modules• Assist with the transfer of patience from bed to bed• Always approach patients/family with respect and give them a welcome atmosphere• Perform other related duties as needed

Midtown Miami

• Interact with and assist customers • Answer the telephone and ring on register • Assist in receiving and stocking procedures• Check in shipments• Stage merchandise for the sales floor• Assist in merchandising procedures• Set and maintain merchandise presentation planner (MPP)• Set and maintain plan-o-grams• Flex and fill seasonal aisles• Ensure proper labeling and signing• Assist with seasonal pack away• Cashier• Customer Service Representative • Maintaining incoming and outgoing calls on a multi-line switchboard system• Interact with and assist customers • Retail Experience• Assist in training and counseling store employees• Maintain store appearance to current standards• Possess ownership mentality• Execute loss prevention• Maintain product and sell-through merchandise inventory

Midtown Miami

• Check in shipments• Meet and greet all customers who come into the store• Answer phones and ring on the register• Provide exceptional customer service• Keep the store clean to ensure a clean and safe environment• Keep the store stocked, ensure all product is displayed properly• Cashier• Customer Service Representative • Maintaining incoming and outgoing calls on a multi-line switchboard system• Interact with and assist customers • Retail Experience• Maintain store appearance to current standards• Possess ownership mentality• Assist with closing paperwork• Assist with financial tracking and reports• Execute loss prevention• Maintain product and sell-through merchandise inventory