Oriana Chicco Email & Phone Number

Fort Lauderdale, Florida, United States

- Coordinate and perform activities associated with distribution- Participate in meetings on a regular basis to coordinate activities with other supervisory personnel - Identify and develop strategic and innovative solutions to enhance business productivity and increase sales- Work with management in handling any problems or in resolving escalated complaints or disputes - Perform research to gather information required by management- Give feedback to management regarding potential employees and make recommendations to management concerning procedural changes- Analyze financial activities, such as current or future sales- Manage multiple, cross-functional tasks and execute projects on time- Oversee staff training and development, as well as customer service initiatives- Assist in answering questions regarding services and implement work procedures and company policies to staff in conjunction with management- Maintain records, such as sales reports, and discuss performance evaluations with management- Determine and delegate duty assignments for staff and provide support in facilitating productivity and overcoming difficult aspects of work- Provide support to customer service staff and ensure quality standards and proper procedures are being followed and that deadlines are met. No travel or language fluency required.

Dania, Florida, United States

- Assisted in all inventory management activities with procurement department (purchasing, returned products).- Worked safely, maintained safe working environment, and adhered to all safety policies and procedures. Actively participated in safety initiatives.- Provided day to day departmental support activities as necessary and instructed by the logistics manager.- Project managed small assignments as tasked by management.- Assisted in inventory management, cycle counts and batch integrity maintenance.- Prepared to work in a warehouse and carry out hard physical work.- Demonstrated precise attention to detail whilst working to tight deadlines.- Accompanied vendors and contractors carrying out essential work in warehouse.

Fort Lauderdale, Florida, United States

- Built and created events/venues on Audienceview along with support team, including ticket prices, fees, taxes and discounts.- Created and edited a variety of ticket websites, meeting clients' expectations.- Undertook administrative and office management duties including scanning, printing and arranging files, invoices and orders.- Built up close relationship with customers and team to gain their trust and respond to customer queries in a professional manner.- Assisted in some advanced tasks as part of training and development.- Followed given guidelines & procedures actively with colleagues, clients and customers to anticipate and solve issues.- Increased client and customer satisfaction/loyalty by taking quick action to prevent/solve any complication at the office or on event day. - Provided administrative support, including creating and sending emails to gain clarification.- Gave assistance to the print department with daily printing jobs for different occasions and events.

Fort Lauderdale, Florida, United States

- Assisted in all areas of ticket operations on event days.- Oversaw the supervision of part-time ticket sellers and staff.- Assisted CTS management with staffing for all events.- Performed other duties and projects assigned by management of CTS.- Possessed a basic knowledge of all CTS events in order to answer customer & client questions.- Relieved management of clerical work, minor administrative and business details.- Assisted with all aspects of office support (i.e. mailings, phones, faxing, processing).- Assisted with sales & marketing efforts.- Maintained filing system, computer database, and contact lists.

United States

- Conducted one-on-one tutoring sessions regarding business related courses with student athletes.- Discussed learning test-taking and study strategies while addressing course work assignments and questions.- Communicated material conducive to students’ retention of information.- Facilitated review sessions during midterm and final exams and/or as needed based on course.- Provided session feedback at the completion of each tutoring session.

Davie, Fl

- Identified students’ weaknesses and implemented learning techniques, resulting in tutees passing Spanish course.- Developed and implemented comprehensive lesson plans that accommodated specific level of learners while offering support to make sure each student could grasp materials.- Identified, selected, and modified resources to meet student's diverse needs and integrated worksheets to vary lessons and consolidate concepts.- Maintained familiarity with existing Academic Success Center and campus resources and referred students as appropriate.

Master Of Business Administration - Mba, International Business

Bachelor Of Business Administration - Bba, Business Administration And Management, With Honors

Activities and Societies: Honors College, Golden Key International Honour Society

Associate Of Arts - Aa, Business Administration And Management, With Honors

Activities and Societies: Phi Theta Kappa