Michael Evans Email & Phone Number

Springfield, MA, US

Westfield, MA

• Develop and implement Standard Operational Procedures (SOPs), regulations, policies, and procedures to advance the company's mission, vision, goals, and objectives.
• Hire, develop, train, manage, supervise and direct all dispensary employees.
• Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
• Manage financial records and cash handling procedures
• Maintain all confidential information according to HIPAA policies and procedures
• Deliver optimal productivity through operational excellence, process improvement, and consistent resolution of challenges

Easthampton & Springfield, MA

• Creation of all Standard Operating Procedures for retail and packaging centers along with overall implementation and training
• Managed 45 individuals between 4 departments and 2 locations including both retail stores, packaging, MIP and cultivation centers
• Ensured there was clear communication to all upper management and executives to understand the needs of the business along with how to adjust practices and policies to serve both the business and its employees
• Always achieving the goal to go above and beyond to deliver an enjoyable environment for all employees and patients to enjoy each day within the facility to better serve the 150+ patients that visited daily
• Continuously developed techniques and follow up training to better serve the purposes of keeping each department compliant and prepared for any state-administered audit

Glendale, CO

• Created and implemented SOP's for inventory, cash handling, and product loss
• Managed a team of 20 and oversaw their ongoing training
• Assisted in overall inventory practices, resulting in a 0% variance
• Embraced the family environment while having the ability to bring in new ideas and sales techniques that increased sales throughout the store front
• Brought knowledge of trends and ways to utilize sales data to ensure growth on all levels for the entire brand

Greater Denver Area

* Began as an entry level sales associate and flower trimming for our Medical Marijuana locations, gathered immense knowledge on regulations, process and procedure* Proved my dedication and effort during the busiest months as Retail Marijuana came on board to become promoted to sales lead* The opportunity to grow continued as I took on the Assistant.

Flagstaff, Arizona Area

* Ensured satisfaction for over 300 members within the top golf resort in Arizona by providing a timely response to needs and services as requested* Accepted direction from the golf director and head professional to gather information needed in order to provide the highest level of service* Prepared equipment for use and cleaned all areas of use to create.

Merillan, WI