Michael Falls Email & Phone Number

Winnebago, IL

• Marketing - Cold calling, promotions, social media, website, newsletter
• Administrative - Create all paperwork, formulate layouts, manage 5 hosts
• Financial - Invoice, set pricing, negotiate terms
• Serve as trivia host and coordinator for 13 different locations, in addition to special events.

Loves Park, Illinois

- Manage online storefronts in regard to inventory control, content creation, & customer service- Utilize Photoshop, Illustrator, & InDesign to create and touch up images

Rockford, Illinois Area

• Maintain and update certificates.
• Receive inventory accurately into ERP system.
• Keep information accessible by sorting and filing documents.
• Manage a large caseload of data entry that must be inputted accurately and in a timely manner.

Rockford, Illinois

• Provide continuous support to my Project Manager and team by being the daily point of contact for day-to-day internal problem solving and trouble-shooting.
• Creates notes for weekly customer teleconference calls and internal CTP meetings.
• Creates project specific documentation including packaging specification, variable data form, sample shipment request forms, monthly finished goods inventories, logistic management document, returns accountability.
• Manages timing of internal process to ensure timely receipt and release of bulk, project packaging components and shipping supplies.
• Monitors and updates scheduling liaison with production needs for project.
• Creates project specific routings and bills of material.

Pleasant Prairie, WI

• Perform & analyze forecasts for approximately 100 suppliers.
• Develop and enforce department procedures, including devising SOP’s.
• In charge of regulating entire inventory (over 3,000 items) on multiple vendor websites and portals.
• Assist in multiple departments, including accounting, customer service, and production planning.
• Manage lot numbered items through monthly inspections; delegate cycle counts.
• Set up new items into our inventory system, spot check MSRP & Wholseale pricing for accuracy.

Gurnee, IL

• Fulfilled approximately 100 orders per day utilizing various shipping methods and EDI software.
• Processed returns & cancellations, as well as determining whether products were re-stockable.
• Investigated proof of deliveries, fraud, & filed claims.
• Provided customer service via phone calls regarding manufactured products and furniture.

Dekalb, Rochelle, & Sycamore, IL

• Responsible for managing daily operations between four locations
• Responsibilities include balancing registers, recording daily sales, daily deposits, recording fuel deposits, credit batches, cashiering, customer service, and opening and closing stores
• Oversee and schedule employees
• Interact with vendors, including ordering, receiving deliveries and inventory maintenance

Bachelor Of General Studies, Emphasis On History, Anthropology, 3.06

Activities and Societies: I worked full-time at the local convenience store to help pay for school while also being a full-time.

No Degree, Transferred Credits To Northern Illinois University., Arts

I focused on general education, such as English Literature, Algebra, World History, and Speech. I also immersed myself in a diverse range.