Michael Falls Email & Phone Number

Winnebago, Il

• Marketing - Cold calling, promotions, social media, website, newsletter• Administrative - Create all paperwork, formulate layouts, manage 5 hosts• Financial - Invoice, set pricing, negotiate terms• Serve as trivia host and coordinator for 13 different locations, in addition to special events.

Loves Park, Illinois

- Manage online storefronts in regard to inventory control, content creation, & customer service- Utilize Photoshop, Illustrator, & InDesign to create and touch up images

Rockford, Illinois Area

• Maintain and update certificates.• Receive inventory accurately into ERP system.• Keep information accessible by sorting and filing documents.• Manage a large caseload of data entry that must be inputted accurately and in a timely manner.

Rockford, Illinois

• Provide continuous support to my Project Manager and team by being the daily point of contact for day-to-day internal problem solving and trouble-shooting.• Creates notes for weekly customer teleconference calls and internal CTP meetings.• Creates project specific documentation including packaging specification, variable data form, sample shipment request forms, monthly finished goods inventories, logistic management document, returns accountability worksheet, monthly distribution billing spreadsheets.• Manages timing of internal process to ensure timely receipt and release of bulk, project packaging components and shipping supplies.• Monitors and updates scheduling liaison with production needs for project.• Creates project specific routings and bills of material.• Works closely with internal groups and vendors to ensure project milestones are achieved, including labeling and component design and delivery and on-time shipments of order requests.• Hard allocates lot specific bulk and material to the work order.• Assumes the role of the client advocate and acts as secondary client communication point for clinical packaging, storage, and distribution for assigned projects. Acts as back-up Project Manager contact for internal communications and trouble-shooting.• Accountable for assigned project tasks using appropriate project planning tools. • Maintains and updates project plans and timelines as requested.• Knowledge of and adherence to all PCI, cGMP and cGCP policies, procedures, rules and regulations as applicable to assigned clinical projects.

Pleasant Prairie, Wi

• Perform & analyze forecasts for approximately 100 suppliers.• Develop and enforce department procedures, including devising SOP’s.• In charge of regulating entire inventory (over 3,000 items) on multiple vendor websites and portals.• Assist in multiple departments, including accounting, customer service, and production planning.• Manage lot numbered items through monthly inspections; delegate cycle counts.• Set up new items into our inventory system, spot check MSRP & Wholseale pricing for accuracy.• Create purchase orders daily & frequently correspond with suppliers to ensure requested ship dates.• Request freight quotes from a variety of logistics companies & determine best shipping methods.

Gurnee, Il

• Fulfilled approximately 100 orders per day utilizing various shipping methods and EDI software.• Processed returns & cancellations, as well as determining whether products were re-stockable. • Investigated proof of deliveries, fraud, & filed claims.• Provided customer service via phone calls regarding manufactured products and furniture.

Dekalb, Rochelle, & Sycamore, Il

• Responsible for managing daily operations between four locations• Responsibilities include balancing registers, recording daily sales, daily deposits, recording fuel deposits, credit batches, cashiering, customer service, and opening and closing stores• Oversee and schedule employees• Interact with vendors, including ordering, receiving deliveries and inventory maintenance

Bachelor Of General Studies, Emphasis On History, Anthropology, 3.06

Activities and Societies: I worked full-time at the local convenience store to help pay for school while also being a full-time.

No Degree, Transferred Credits To Northern Illinois University., Arts

I focused on general education, such as English Literature, Algebra, World History, and Speech. I also immersed myself in a diverse range.