Michael Ferrell Email & Phone Number

Chapel Hill, NC, US

• Led team of program and project managers managing implementation and providing oversight of multiple high visibility healthcare programs.
• Successfully managed program portfolio which delivered ~$60M in annual savings
• Identified opportunities for improvement within suite of managed vendor programs and collaborated with stakeholders to vet recommendations and coordinate delivery of approved projects.
• Developed multi-year vendor roadmap which included program goals, vendor delivery dates and milestones, and contractual performance standards used to measure vendor performance.

• Spearheaded vendor negotiations for new services or restatement of existing scope of services.
• Coordinated with program\vendor stakeholders across the enterprise to ensure their needs were met.
• Successfully led project teams in implementation of additional utilization and population health services programs and provided oversight for other internal projects, member migrations, and mandates requiring vendor.

• Held multiple program\project\vendor management roles during timeframe initially supporting company procurement and later shifting to healthcare program management.
• Prepared program\project documentation, scheduling, issue tracking, resource management and quality assurance functions.
• Worked directly with program stakeholders to define and deliver solutions that met their needs.
• Tracked, scheduled, and managed program outcomes and vendor performance against contractual requirements.

Education record

Education record