Michael Fields Email & Phone Number

Memphis, TN

• Key Manager at a small, family-owned company that sells, services and rents cleaning equipment and supplies to commercial and industrial customers.
• Communicates with key accounts seeking larger value purchase of mobile / stationary power washers, floor care equipment, wash rack facilities or wastewater treatment systems.
• Manages ≈$500,000 of inventory by purchasing, forecasting, and budgeting of industrial equipment.
• Consults with clients to understand their specific needs to design and build cleaning systems that exceed expectations.
• Designed and built a new website using Google AdWords, Google Shopping and Shopify that took online sales from $5k yearly sales average to $13k Monthly Sales Average and grew customer base from 1,000 to 20,000.
• Uses skills in Photography, Videography, Content Creation, and Adobe Creative Suite to engage customers through email and social platforms, Facebook, Instagram, LinkedIn, Twitter, and YouTube.

• Recruited, hired, trained, mentored and supervised all personnel within territory, 3 of which were promoted to Area Mortgage Supervisor within their 1st year of employment.
• Managed 7 branch offices including responsibility for 5 Field Representatives, 2 Inside Collectors, <2,000 residential mortgage accounts valued at $97.7M and as many as 105 Real Estate Owned (REOs) valued at $6.1M.
• Designed and implemented a marketing / property management plan that reduced REO inventory from 105 properties valued at $6.1M to 44 properties valued at $2M in 2 years.
• As a Mortgage Field Representative, managed a $16M sub-prime mortgage portfolio and achieved a 1.23% delinquency ratio, reduced REO inventory to zero units by rehabilitating, marketing and selling REOs at an average.
• Promoted to position of Area Mortgage Supervisor and dispatched by company Vice President to 5 under-performing branches to review and resolve all performance issues.
• Communicated with distressed home owners by phone and in the field to identify and resolve mortgage delinquency, creating a win-win situation for the customer and company.

• Owned & operated a mobile retail sales business that conducted business-to-business sales of tools & equipment to automotive, construction, aeronautical and related establishments.
• Managed an inventory of tools and equipment with a retail value exceeding $150,000.
• Formulated and executed marketing and financial action plans that achieved a yearly sales average of $330,000 and increased receivable book accounts from $15,000 to over $85,000.
• Assisted senior managers in managing 17 franchised dealers.
• Conducted market surveys, inventories & equity statements to ensure market saturation.
• Trained franchised dealers in sales techniques and business management tasks.

Fort Hood, TX

• 1st Cavalry Division 1-12 Armor Crewman on the Abrams M1A2 SEP Tank.
• Mastered the complex systems of the Abrams M1A2 Tank as an Armored Crewman
• Responsible for the performance, training and conduct of up to 16 personnel.
• Served in Bosnia Herzegovina during the campaign of Kosovo and the Brcko arbitration agreements as a peacekeeper.
• Earned the Non-Commissioned Officer of the Year Award.