Michael Fields Email & Phone Number

Memphis, Tn

• Key Manager at a small, family-owned company that sells, services and rents cleaning equipment and supplies to commercial and industrial customers.• Communicates with key accounts seeking larger value purchase of mobile / stationary power washers, floor care equipment, wash rack facilities or wastewater treatment systems.• Manages ≈$500,000 of inventory by purchasing, forecasting, and budgeting of industrial equipment.• Consults with clients to understand their specific needs to design and build cleaning systems that exceed expectations.• Designed and built a new website using Google AdWords, Google Shopping and Shopify that took online sales from $5k yearly sales average to $13k Monthly Sales Average and grew customer base from 1,000 to 20,000.• Uses skills in Photography, Videography, Content Creation, and Adobe Creative Suite to engage customers through email and social platforms, Facebook, Instagram, LinkedIn, Twitter, and YouTube.• Directs Service Manager and technicians as needed to ensure equipment repairs are performed correctly, economically, and profitably.

• Recruited, hired, trained, mentored and supervised all personnel within territory, 3 of which were promoted to Area Mortgage Supervisor within their 1st year of employment.• Managed 7 branch offices including responsibility for 5 Field Representatives, 2 Inside Collectors, <2,000 residential mortgage accounts valued at $97.7M and as many as 105 Real Estate Owned (REOs) valued at $6.1M.• Designed and implemented a marketing / property management plan that reduced REO inventory from 105 properties valued at $6.1M to 44 properties valued at $2M in 2 years.• As a Mortgage Field Representative, managed a $16M sub-prime mortgage portfolio and achieved a 1.23% delinquency ratio, reduced REO inventory to zero units by rehabilitating, marketing and selling REOs at an average recovery ratio of 80%.• Promoted to position of Area Mortgage Supervisor and dispatched by company Vice President to 5 under-performing branches to review and resolve all performance issues.• Communicated with distressed home owners by phone and in the field to identify and resolve mortgage delinquency, creating a win-win situation for the customer and company.• Worked closely with attorneys, customers, and senior management and to swiftly and economically bring non-performing mortgage assets into REO inventory through foreclosure or deed in lieu of foreclosure and then re-habilitate, market and sell REO properties.

• Owned & operated a mobile retail sales business that conducted business-to-business sales of tools & equipment to automotive, construction, aeronautical and related establishments.• Managed an inventory of tools and equipment with a retail value exceeding $150,000.• Formulated and executed marketing and financial action plans that achieved a yearly sales average of $330,000 and increased receivable book accounts from $15,000 to over $85,000.• Assisted senior managers in managing 17 franchised dealers.• Conducted market surveys, inventories & equity statements to ensure market saturation.• Trained franchised dealers in sales techniques and business management tasks.• Prevented <$90K in losses by skip-tracing, collecting and repossessing financed collateral.

Fort Hood, Tx

1st Cavalry Division 1-12 Armor Crewman on the Abrams M1A2 SEP Tank.• Mastered the complex systems of the Abrams M1A2 Tank as an Armored Crewman• Responsible for the performance, training and conduct of up to 16 personnel. • Served in Bosnia Herzegovina during the campaign of Kosovo and the Brcko arbitration agreements as a peacekeeper.• Earned the Non-Commissioned Officer of the Year Award.